IT Coordinator

MNP; Regina; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading national accounting, tax, and business advisory firm in Canada seeks an IT Coordinator. This role involves providing deskside support, technical assistance, and ensuring smooth IT operations. Join a diverse team that embraces digital transformation and supports team members effectively.

Benefits

High-potential earnings

Flexible rewards

Professional development

Supportive work environment

Qualifications

• Relevant IT experience is considered an asset.
• Experience in asset management and business needs assessment is preferred.

Responsibilities

• Provide deskside support to team members locally and remotely across Canada.
• Support deployment and configuration of core applications.
• Deliver training both in person and remotely.

Skills

Customer service

Technologically savvy

Understanding of Active Directory

Networking concepts

Print device troubleshooting

Imaging hardware

Backup systems

AV Equipment

PowerShell

Microsoft Operating Systems

Windows 10

Office 365

Teams

OneDrive

Telephony systems

TaxCycle

CaseWare

Job description

Join to apply for the IT Coordinator role at MNP.

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology - Support Services team as an IT Coordinator. This diverse team of tech-savvy problem solvers embraces digital transformation and the possibilities technology brings to the future of our industry. As a trusted advisor, you’ll support, utilize and maintain MNP’s technology to ensure smooth IT operations, enabling team members to work efficiently and effectively.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Provide deskside support to team members both locally and remotely across Canada
• Support the deployment, configuration and use of our core set of applications, including tax and accounting applications
• Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices
• Implement and maintain equipment standards, policies and support processes
• Install software and deploy hardware as required
• Perform data recovery operations
• Utilize ServiceNow ticketing and Knowledge Base systems
• Be able to work independently and as a member of a larger Technology team
• Deliver one on one and group training, both in person and remotely
• Flexibility to work overtime, as necessary
• Availability to work occasional shifts outside of standard hours or in an on-call rotation, as necessary
• Maintain flexibility to travel regionally

Skills and Experience

• Technologically savvy with a strong ability to learn applications and systems quickly
• Relevant IT experience is considered an asset
• Customer service experience
• Understanding of Active Directory, Networking concepts, print device troubleshooting, imaging hardware, backup systems, AV Equipment, PowerShell
• Knowledge of Microsoft Operating Systems and software such as Windows 10, Office 365, Teams, OneDrive
• Basic understanding of telephony systems
• Supporting applications like TaxCycle, CaseWare is an asset
• Experience in asset management and business needs assessment is preferred

Additional benefits include a focus on high-potential earnings, flexible rewards, professional development, and a supportive work environment.