IT Business Systems Analyst

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Toronto; Hybrid; CAD 58,000 - 108,000; Full time

Job summary

An established industry player is seeking a skilled Business Systems Analyst to bridge the gap between departments and enhance operational efficiencies. This role involves analyzing business needs, developing functional requirements, and collaborating with various stakeholders to ensure seamless application support. With a focus on problem-solving and effective communication, you will work with cutting-edge technologies and tools in a dynamic environment. If you thrive in a fast-paced setting and possess a strong background in analysis and systems support, this opportunity is perfect for you.

Qualifications

• 5+ years of relevant experience in business analysis and systems support.
• Strong background in Agile environments and API development.

Responsibilities

• Lead analysis for business problems and develop functional requirements.
• Create training materials and facilitate communication with stakeholders.

Skills

Business Analysis

Problem Solving

Communication Skills

Agile Methodologies

API Development

Education

Bachelor's in Computer Science

Tools

JIRA

Confluence

PowerBI

Oracle

MS SQL

DB2

IBM Data Studio

Changeman

CA tools

AWS

Azure

Job description

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The Sponsor Billing & Finance Squad within Workplace Solutions Application Delivery is seeking a Business Systems Analyst. This key role acts as a bridge between various departments within the Workplace Solutions business units, supporting the delivery and maintenance of capabilities for the portfolio. The role involves collaboration with vendors and business partners in the Sponsor Services and Finance sectors.

What will you be doing?

The Business Systems Analyst will lead the analysis of business problems, develop requirements, contribute to solution discussions, and translate business needs into developer-friendly functional and non-functional requirements for design, development, and testing related to application support or configuration.

The successful candidate will gain a deep understanding of Workplace Solutions' needs and how systems support the core business mission. Responsibilities include:

1. Guiding and facilitating analysis for less complex products
2. Eliciting and validating business requirements
3. Participating in meetings, walkthroughs, and reviews
4. Developing functional requirements
5. Creating training and support materials for stakeholders

Additional activities involve problem-solving, impact analysis, validation of solutions, troubleshooting complex issues, and communication with stakeholders regarding technical components, risks, and issues.

Technical Skills and Tools

You will work with technologies such as Web Services & APIs, Oracle, MS SQL, DB2, IBM Data Studio, and tools like Changeman, CA tools, PowerBI, and more. Experience with cloud platforms like AWS and Azure, and familiarity with DevOps practices are desirable.

Qualifications

Minimum 5+ years of relevant experience, with a background in Computer Science or related fields. Experience in Mainframe technologies, Agile environments, API development, and data modeling is required. Proficiency with JIRA, Confluence, and Microsoft Office is expected.

Additional Requirements

The role requires excellent communication skills, adaptability, problem-solving abilities, and the capacity to work under pressure. The position offers a salary range of $58,600 to $107,500 annually, with additional benefits.

Application Details

Applications will be reviewed on a rolling basis, with a minimum posting duration of 5 business days. Canada Life values diversity and inclusivity and provides accommodations during the application process.

#LI-Hybrid

Requisition ID: 3186

Category: Digital Technology

Locations: London, ON; Winnipeg, MB; Toronto, ON

Date: May 8, 2025

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