IT - Bus Systems Analyst V

Robertson & Company Ltd.; Toronto; Hybrid; CAD 89,000 - 126,000; Full time

Job summary

Robertson & Company Ltd. is seeking a skilled IT - Bus Systems Analyst V to support an 18-month contract in Toronto, hybrid work arrangement. The role focuses on learning technologies, application strategy, risk compliance, and enterprise program collaboration.

The successful candidate will lead SME efforts, ensure data protection, and drive efficiency across learning systems. We require a post-secondary degree, 5+ years in business application analysis, and strong Agile experience.

Qualifications

• Post secondary degree required.
• 5+ years of Business Application Analyst experience required.
• Strong experience with learning technologies/applications.
• Workday Learning experience is highly preferred.
• Learning technology certifications.
• Large corporation/enterprise level experience.
• Strong Agile experience.

Responsibilities

• Lead learning application strategy, delivery, performance, access, data availability & integrity, and remediation planning.
• Oversee deployment and change management for learning initiatives.
• Act as Learning Application SME in project artifacts (ideation, business case, SRS, etc.).
• Ensure guidelines and controls for customer data protection and regulatory compliance across applications.
• Support incident triage/escalations, bulk data loads, data governance, and release management.
• Collaborate with business partners to assess processes and required system changes.
• Serve as SME in Enterprise programs for application functionality.
• Develop sound business cases with stakeholders emphasizing reusability and enterprise-wide solutions.

Skills

Learning applications

Business analysis

Agile methodology

Stakeholder communication

Risk & compliance

Data governance

Vendor management

Problem solving

Education

Post secondary degree

Learning technology certifications

Tools

Workday Learning

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Robertson is seeking a skilled IT - Bus Systems Analyst V to join our client in support of an existing vacancy.

Contract Period: 18 months with potential to extend or convert

Pay Rate: Starting form $78 per hour

Location: Toronto, ON

Location Type: Hybrid

Business Hours: Monday-Friday, Core business hours

Job Responsibilities

• Learning application lead for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment, priorities, plans, communication
• Deployment and change management for initiatives relating to Learning applications managed
• Learning Application SME ownership/input as required into project artifacts (ideation, business case, SRS, etc.)
• Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective, including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
• Support daily operational work such as Incident Triage/Escalations; core system consulting and configurations bulk data loads; data governance vendor management release management
• Work with business partners to provide input on possible work processes and system changes required to support their business
• Participate in large Enterprise programs as a SME for business functionality of the applications owned/managed
• Coordinate with relevant stakeholders to support the development sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
• Supports overall accountability for risk and controls for the application and manages risk assessments and testing
• Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
• Build and maintain positive relationships with businesses, technology groups, and key stakeholders to identify and assess new project intake requests
• Maintain an "end-to-end" view of the customer, business and processes to be able to triage new requests based on changing partner needs
• Identify and understand emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
• Manage relationships with project team members, third party vendors/ service partners, other technology and client areas as appropriate
• Manage and/or oversee the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service, efficiency, and effectiveness
• Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related area
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty
• Deep expert knowledge of application analysis process and techniques
• Deep expert knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
• Sound knowledge of bank's agile methodology, business testing and project management
• Deep knowledge / understanding of business support and broader organization
• Deep expertise in analytical and problem-solving skills with the ability to solve or may lead others to solve complex problems, requiring analysis of multiple variables, including consultation with multiple stakeholders
• Uses sophisticated analytical thought to exercise judgment and identify solutions
• Communicating difficult concepts converts information to compelling business context and advice influences and gains alignment across increasingly senior stakeholders

Works autonomously as the lead and guides others within area of expertise

Experience & Qualification Requirements

• Post secondary degree required
• 5+ years of Business Application Analyst experience required
• Strong experience with learning technologies/applications
• Workday Learning experience is highly preferred
• Learning technology certifications
• Large corporation/enterprise level experience
• Strong Agile experience

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.