Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.

Eurofins Canada BioPharma; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading biomedical company in Toronto is seeking an Accounts Receivable Specialist. This role involves creating invoices, managing collections, and maintaining customer records. Candidates should have post-secondary education in Accounting and at least 2 years of experience in Accounts Receivable. Strong customer service skills and proficiency in Microsoft Office are essential. The position offers excellent full-time benefits, including health coverage and paid time off.

Benefits

Health & dental coverage

Life and disability insurance

Paid holidays

RRSP with 3% company match

Qualifications

• Minimum 2 years on full cycle Accounts Receivable processes.
• Must speak and write English fluently.
• Ability to work independently and collaboratively.

Responsibilities

• Create customer invoices and ensure completeness.
• Build strong positive relationships with customers.
• Monthly collection and DSO targets follow-up.

Skills

Customer service

Microsoft Office proficiency

Communication skills

Organization

Attention to detail

Problem-solving

Education

Post-secondary education in Accounting or similar

Tools

Microsoft Great Plains

LIMS

Job description

Overview

An individual with the right combination of skills who is results-oriented, target-focused, and a problem solver with a “customer first” attitude to service. The Specialist will be responsible for day-to-day tasks to ensure efficient, timely, and accurate customer billing, collection of accounts receivable, payment applications and general Accounts Receivable maintenance.

Responsibilities

• Create customer invoices and ensure completeness of invoicing by month end for all services provided to customers
• Create credit notes where required
• Mail / email customer invoices and reports
• Build strong positive relationships with our customers to ensure smooth payments and manage client dispute resolution
• Weekly follow-up with internal teams to determine work completed but not invoiced
• Reach monthly collection and DSO targets by constant communication and follow-up with customers via telephone and email
• Weekly status update with BPT President on collection progress and other issues
• Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams
• Posting daily receipts (cheques, EFT, credit card payments)
• Provide customer service regarding collection issues or request for additional documentation
• Send customer statements for overdue accounts
• Maintain system customer cards to ensure updated contact information
• Filing and maintaining customer records
• Provide assistance to Finance team during annual external audit and other reviews
• Provide BPT President with ad-hoc reports concerning AR and Collection status as requested
• Assist BPT President with special projects

Qualifications

Education and Experience

• Post-secondary education in Accounting or similar
• Strong computer proficiency – Microsoft Office, especially Excel
• Minimum 2 years on full cycle Accounts Receivable processes
• Strong customer service skills
• Experience with Microsoft Great Plains software is an asset

Other Qualifications, Skills and Experience

• Must speak and write English fluently
• Must possess excellent communication skills, both written and verbal, in order to present responses to clients, prepare reports and maintain communication with internal and external clients
• Must be articulate
• Excellent organizational skills
• High level of accuracy and strong attention to detail
• Ability to work independently, while supporting a collaborative, team-based department
• High level of professionalism, maturity, good judgment including discretion when dealing in confidential financial matters
• Must be proactive, self-disciplined and able to demonstrate a high level of productivity with a goal-oriented approach
• Ability to work in a fast-paced environment, handle multiple tasks, work under pressure and meet tight deadlines
• Exceptional computer skills with a high level of competence with MS Office (Outlook, Word, Excel) and LIMS (asset)

Working Conditions

• This position requires working in a laboratory environment with potential periods of standing and occasional lifting of 20 lbs+ may be required.
• Rotating evening and weekend shift work may be necessary.

Additional Information

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

This posting is supported by AI technology to assist in screening candidates and resumes.

NO AGENCIES, CALLS OR EMAILS PLEASE

J-18808-Ljbffr