Investigator, Loss Prevention

Holt, Renfrew & Co.; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

Holt Renfrew & Co. is hiring an Investigator for Loss Prevention in Mississauga. This role involves protecting company assets from fraud and loss, requiring strong observation skills and experience in retail. The ideal candidate should be bilingual, hold a college degree, and have 2-3 years of relevant experience. Competitive compensation plus benefits are offered.

Benefits

Generous employee discount

Pension plan

Health & dental benefits

Tuition assistance

Continuous learning and development

Qualifications

• 2-3 years experience in a similar capacity.
• Previous experience in a retail environment.
• Maintain provincial guard license.

Responsibilities

• Routinely walk the floor to observe and identify dishonest persons.
• Monitor CCTV system and apprehend shoplifters.
• Conduct periodic P.O.S. audits and internal investigations.

Skills

Bilingual in French and English

Kinesic interview techniques

Standard first aid

CPR OPA Level II

Education

College Degree

Job description

Investigator, Loss Prevention page is loaded

Investigator, Loss Prevention

Apply locations 100 City Centre Drive, Mississauga, ON time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 31, 2025 (30+ days left to apply) job requisition id R2000572647

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Investigator, Loss Prevention

The Investigator, Loss Prevention protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following:

• Routinely walk floor to observe, identify dishonest persons both externally and internally
• Observe and dispatch by monitoring CCTV system
• Apprehend shoplifters and maintain records of apprehensions
• Testify at criminal proceedings as appropriate
• Conduct periodic P.O.S. audits
• Conduct internal investigations as required with confidentiality
• Analyze and follow up on transactional reporting
• Minimize company loss due to paperwork errors
• Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
• Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
• Provide support and follow up on audits to ensure compliance
• Complywith all Health & Safety policies and requirements
• Perform other duties, as assigned
• Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

• College Degree
• 2-3 years experience in a similar capacity
• Kinesic interview techniques or other interviewing/interrogation training
• Previous experience in a retail environment
• Standard first aid, CPR OPA Level II
• Maintain provincial guard license
• Fully bilingual in French and in English.

The measures of success:

• Contribution to financial and customer growth objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.