Interpretation Services Project Coordinator

Newfoundland and Labrador Health Services; Mount Pearl; Hybrid; CAD 89,888,000 - 99,974,000; Full time

Job summary

Newfoundland and Labrador Health Services is seeking a detail oriented Interpretation Services Project Coordinator to lead the development and execution of provincial interpretation and translation services within the Language Access and French Services Office. The role ensures timely interpretation for patients and staff, supporting safe, equitable, and high‑quality care.

The incumbent will help standardize processes, coordinate translations, and promote language access policies across NLHS,

Qualifications

• Bachelor's degree required in Business Administration/Commerce/Economics/Education or related field.
• Minimum two years experience in a business environment with evaluation, data assessment, and analysis.
• Fluent in French or other languages is required.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong collaboration, oral and written communication, attention to detail and organization.

Responsibilities

• Develop and oversee procedures for interpretation and translation requests to ensure efficient coordination and service delivery.
• Support training of interpreters to meet growing demand and improve service quality.
• Support and promote language access policies within NLHS.
• Engage with other health authorities across Canada to share best practices in interpretation services.
• Provide training, consultation and presentations to healthcare providers involved in direct patient care.
• Collaborate with French community organizations and partners as needed.
• Consult with stakeholders to ensure accurate translation of patient information and materials.
• Work with internal stakeholders on translation of NLHS patient documents and resources.

Skills

French language proficiency

Organizational skills

Communication skills

Independent work

Education

Bachelor's degree in Business Administration/Commerce/Economics/Education or related field

Tools

Microsoft Office (Outlook Word Excel PowerPoint)

Job description

Zone: Eastern Urban Zone
Location: Mount Pearl Square (Remote Work Opportunities)
Interpretation Services Project Coordinator
Language Access and French Services
Organization Development
Temporary, Full-time (until March 24, 2028, with the possibility of extension)
NAPE HS
29491TMP

Hours 75 bi-weekly (8-hour days)

Salary CG-33 (CAD 31.37 - CAD 34.89 per hour)

Competition Number VAC0028042

Posted Date 2026-08-24

Closing Date 2026-08-31

Demands, duties, qualifications

Job Summary

We are seeking an organized and detail-oriented professional to contribute to the development and implementation of provincial interpretation and translation services within the Language Access and French Services Office. The Project Coordinator will be responsible for overseeing the timely provision of interpretation services to patients and staff, thereby supporting the delivery of safe, equitable, and high-quality healthcare. This role will also ensure that processes are efficient, coordinated, and aligned with organizational standards for service delivery.

Key Responsibilities

• Develop and oversee procedures for interpretation and translation requests, ensuring efficient coordination and service delivery.
• Support training of interpreters to meet growing demand and enhance service quality.
• Support and promote language access policies
• Engage with other health authorities across Canada to identify and integrate best practices in interpretation services.
• Provide training, consultation, and presentations to healthcare providers involved in direct patient care.
• Collaborate with French community organizations and other relevant partners, as required.
• Consult with stakeholders to ensure the accurate translation of patient information and education materials.
• Work with internal stakeholders on the translation of NLHS patient documents and resources.

Job Qualifications

• Bachelor's degree in Business Administration/Commerce, Economics, Education, or related field is required.
• Minimum of two years of experience within the last four working in a business environment performing evaluation, data assessment, and analysis is required.
• Fluent in French or other languages is required.
• Proficiency in Microsoft Office including Outlook, Word, Excel, and Power Point.
• Demonstrated collaboration, superior oral and written communications skills, attention to detail, and the ability to plan and organize are required.
• Demonstrated ability to work independently with minimal supervision.
• Demonstrated individual leadership skills and autonomous critical thinking ability.
• Demonstrated time management skills as well as experience prioritizing and working in dynamic and collaborative environments.
• A satisfactory record of work performance and attendance is required.

Employees, to review your attendancerecord,please refer to your employee portal on the Intranet for details. The attendance record is only available to employees who are currently in positions that accumulate sick time.