Internet Sales Manager

Dilawri Group of Companies

Calgary

On-site

CAD 60,000 - 85,000

Full time

2 days ago

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Benefits offered by this job

Discounted employee vehicle purchase

Coaching & training programs

Health & dental plans

Wellness & assistance programs

Employee social events

Job summary

Dilawri Group of Companies in Calgary is seeking a driven Internet Sales Manager to lead our online sales efforts and deliver a premium BMW buying experience. You will manage digital inquiries, CRM workflows, and appointment setting, collaborating with showroom teams to maximize lead conversion.

Ideal candidates thrive in a fast-paced automotive environment, understand digital lead management, and can work evenings and weekends as needed.

Qualifications

Automotive sales or internet sales experience is a must.
Strong communication and customer service skills.
Experience using CRM systems and lead management tools.
Self-motivated, organized, and goal-oriented.
Professional appearance and attitude.
Ability to work evenings and weekends as needed.
Valid driver’s license with clean driving record.

Responsibilities

Respond promptly to internet, phone, and digital inquiries.
Manage CRM lead processes and customer follow-up.
Set and confirm appointments for showroom visits and test drives.
Build relationships with customers through phone, email, text, and online platforms.
Work closely with sales consultants and management to maximize lead conversion.
Maintain high customer satisfaction and professionalism.
Monitor lead sources and performance metrics.
Ensure luxury-level experience aligned with BMW standards.
Assist with digital marketing campaigns and inventory merchandising when needed.

Skills

CRM

Lead management

Internet sales

Customer service

Communication

Evenings/weekends ability

Tools

CRM systems

Job description

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the , we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with

Position Overview

We are looking for a driven, customer-focused Internet Sales Manager to lead our online sales efforts and help deliver a premium buying experience worthy of the BMW brand. If you thrive in a fast-paced automotive environment, understand digital lead management, and know how to convert online inquiries into loyal customers, we want to hear from you.

Primary Duties And Responsibilities

Respond promptly to all internet, phone, and digital inquiries
Manage CRM lead processes and customer follow-up
Set and confirm appointments for showroom visits and test drives
Build relationships with customers through phone, email, text, and online platforms
Work closely with sales consultants and management to maximize lead conversion
Maintain high customer satisfaction and professionalism
Monitor lead sources and performance metrics
Ensure all online customers receive a luxury-level experience aligned with BMW standards
Assist with digital marketing campaigns and inventory merchandising when needed

Qualifications Required