INTERNET SALES ADVISOR

Bannister Automotive Group; Grande Prairie; On-site; CAD 50,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

Job summary

Bannister GP Kia, part of Bannister Automotive Group in Grande Prairie, Alberta, is seeking an Internet Sales Advisor to convert online inquiries into sales and appointments. You will manage inquiries across email, phone, text, and social media, building relationships and guiding buyers through the process.

The role emphasizes fast-paced, customer-focused service, CRM utilization, and close collaboration with sales teams.

Qualifications

• Previous automotive sales, internet sales, or customer service experience is an asset.
• Strong communication skills, written and verbal.
• Confidence using digital platforms, CRM systems, email, and social media.

Responsibilities

• Manage online customer inquiries and build relationships with prospective buyers.
• Guide customers through the vehicle purchasing process.
• Respond promptly to internet leads via email, phone, text, and online platforms.
• Convert online inquiries into appointments, dealership visits and sales.
• Provide accurate information about inventory, pricing, financing options, and promotions.
• Maintain CRM records and follow up with leads to maximize sales opportunities.

Skills

CRM software

Customer service

Digital communication

Tools

CRM software

Job description

2 days ago Requisition ID: 2866

Salary Range: $50,000.00 To $150,000.00 Annually

Drive Your Career Forward with Bannister!

Are you a motivated, tech-savvy sales professional who thrives in a fast-paced, customer-focused environment? Do you enjoy connecting with people online, building relationships, and turning digital inquiries into successful sales?

Bannister GP Kia is looking for an enthusiastic and results-drivenInternet Sales Advisor to join our growing team in Grande Prairie, Alberta!

At Bannister Automotive Group, we take pride in delivering exceptional customer experiences while creating opportunities for our team members to grow and succeed. We believe in teamwork, innovation, and building lasting relationships with our customers and communities.

If you're passionate about automotive sales, digital communication, and providing outstanding customer service, we want to hear from you!

The Drive Ahead – What You'll Do

As an Internet Sales Advisor, you'll be responsible for managing online customer inquiries, building relationships with prospective buyers, and guiding customers through the vehicle purchasing process.

Respond promptly and professionally to incoming internet leads through email, phone, text, and online platforms.

Engage with prospective customers to understand their vehicle needs, preferences, and budgets.

Convert online inquiries into scheduled appointments, dealership visits, and vehicle sales.

Provide accurate and engaging information about vehicle inventory, pricing, financing options, and current promotions.

Maintain consistent follow-up with prospective customers to build relationships and maximize sales opportunities.

Utilize customer relationship management (CRM) software to track leads, document interactions, and manage follow-up activities.

Work closely with the sales and management teams to ensure a seamless customer experience from initial inquiry through vehicle delivery.

Stay informed about Kia products, vehicle features, available inventory, and industry trends.

Identify opportunities to improve online lead engagement, customer satisfaction, and sales conversion rates.

Represent Bannister GP Kia with professionalism, enthusiasm, and a customer-first attitude.

Performance Essentials – What Success Looks Like

Consistently responding to internet leads in a timely and professional manner.

Achieving individual sales, appointment-setting, and lead conversion targets.

Building strong customer relationships through effective communication and follow-up.

Maintaining accurate and organized CRM records.

Delivering an exceptional online and in-person customer experience.

Collaborating with the sales team to support dealership goals and overall performance.

What You Bring to the Team

Previous automotive sales, internet sales, or customer service experience is an asset.

Strong communication skills, both written and verbal.

Confidence using digital platforms, CRM systems, email, and social media.

A proactive, self-motivated approach with a passion for achieving results.

Excellent organizational skills and the ability to manage multiple customer inquiries simultaneously.

A friendly, professional personality with a genuine interest in helping customers.

Strong relationship-building, negotiation, and problem-solving skills.

Willingness to learn about Kia vehicles, automotive technology, and dealership processes.

Ability to work independently while contributing to a collaborative team environment.

A valid driver's licence and an acceptable driver's abstract.

Why Join Bannister?

At Bannister Automotive Group, we’re more than just a dealership — we’re a team that values our people, celebrates success, and supports professional growth.

Here’s what you can look forward to:

Competitive Compensation: An opportunity to earn based on your performance and sales success.

Comprehensive Benefits: Health and dental coverage, along with additional employee benefits.

Career Growth: Opportunities for advancement within Bannister Automotive Group.

Ongoing Training: Product knowledge, sales development, and support to help you succeed.

Supportive Team Environment: Work alongside passionate professionals who are committed to excellence.

Employee Perks: Access to employee vehicle purchasing programs and dealership-related discounts.

Great Location: Enjoy living and working in Grande Prairie, a thriving community offering excellent amenities, outdoor recreation, and an affordable northern Alberta lifestyle.

Ready to Take the Wheel?

If you’re a motivated sales professional who loves technology, connecting with customers, and turning opportunities into results,Bannister GP Kia wants you on our team!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Bannister Automotive Group is committed to creating an inclusive and welcoming workplace. We encourage applications from individuals of all backgrounds and experiences.