Intern, Associate Technical Account Manager

Yardi Systems; Toronto; Presencial; CAD 23.000 - 37.000; A tiempo parcial

Descripción de la vacante

Yardi Systems in Toronto, ON is offering an Internship for an Associate Technical Account Manager on the Client Services team. You will provide software support and implementation guidance for Yardi’s property management software, gaining expertise in real estate SaaS and Proptech.

As an Intern, you will work with cutting-edge solutions, train with the Technical Account Management team during client sessions, and grow into a subject matter expert while delivering excellent customer support.

Formación

• Junior or senior college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
• Excellent written and verbal communication skills.
• Essential customer service skills and commitment to go the extra mile.
• Strong attention to detail and ability to follow processes.
• Intellectual curiosity and ability to research and learn new concepts.
• Flexibility and ability to manage changing priorities.

Responsabilidades

• Introduce clients to the Yardi suite of products and services.
• Partner with Technical Account Management during client training sessions for new software upgrades.
• Provide customer support while learning to assist clients with troubleshooting software concerns.
• Assist in client software installation and configuration.
• Collaborate with team members across the organization.

Conocimientos

People skills

Communication

Customer service

Problem solving

Adaptability

Educación

Accounting/Economics/CIS/Stats/Business majors

Herramientas

SQL

MS Access

Descripción del empleo

Intern, Associate Technical Account Manager

Intern, Associate Technical Account Manager

Toronto, ON

Explore SaaS and Proptech: Join Yardi's Summer InternshipProgram

Are you a tech-savvy university student eager to make yourmark in the real estate SaaS space? Yardi invites you to explore our SummerInternship Program. Prepare to tackle real-world challenges, embracecutting-edge technology, and gain insights into the thriving real estate andtechnology sectors.

Real Estate runs on Yardi. Our Mission:

Yardi pioneers the property tech industry by seamlesslyblending forward-thinking innovation with a high focus on our customers. We’vecreated a team of more than 10,000 employees in over 45 locations around theglobe dedicated to making great real estate software products. Ouraward-winning culture, consistently recognized by Glassdoor's prestigious"Best Place to Work", fosters support, collaboration, and growth.

Beyond Code, Shaping Communities:

We’re more than just a software company. We're committed tomaking a positive impact in our communities. Each year, we extend philanthropicaid to organizations chosen by our employees. In 2024 alone, our employeessupported over 500 nonprofits worldwide.

Your Internship:

As an Intern on the Client Services team, you will providesoftware support and implementation guidance to clients utilizing the financialaccounting and business operations functions in Yardi’s property managementsoftware. You will have the opportunity to work with cutting-edge softwaresolutions, gaining valuable expertise and becoming a subject matter expert inthe Proptech field.

Your Impact:

A typical day as an intern with our Client Servicesteam:

• Introduce clients to the Yardi suite of products andservices.
• Partner with Technical Account Management team during clienttraining sessions related to new software upgrades andfunctionality.
• Provide amazing customer support while learning to assistclients with troubleshooting software concerns.
• Assists in the support of client software installation andconfiguration.
• Be part of a great team and collaborate with team membersacross the organization.

Your Profile:

• Junior or senior level college hours with a major inAccounting, Economics, Computer Information Systems, Statistics or GeneralBusiness.
• Great people skills and the ability to be personable andprofessional.
• Excellent written and verbal communication skills
• Essential customer service skills and commitment to go theextra mile.
• Strong attention to detail and the ability to effectivelyfollow processes.
• Intellectual curiosity and the ability research and learnnew concepts.
• Flexibility, and the ability to manage changing prioritiescomfortably.

Bonus Points if you have:

• Experience in Property Management Software Solutions
• Database or data warehouse courses as well as exposure toSQL and/or MS Access

Why Choose Yardi for Your Career Journey?

• Dive into Real-World Challenges: Transition from classroomsto a dynamic environment, engaging in hands-on projects that shape industriesand communities.
• Expand Your Skill Set: Collaborate with drivenprofessionals, broadening your skill set and gaining diverse perspectives. Ourmentorship approach ensures your growth.
• Immerse in Tech and Innovation: Dive into tech innovation,exploring data analytics and software solutions that set you apart in thedigital realm.
• Recognize Your Impact: We value your contributions. Enjoycompetitive compensation that reflects your dedication. Plus, lay thefoundation for your financial future with our 401(k) option.
• Engage Beyond Yourself: Join Yardi's commitment to communityservice, leaving a positive impact through events that align with yourvalues.
• Propel Your Future: This internship is a launchpad, not acheckbox. Elevate your resume with accomplishments showcasing your adaptabilityand expertise.

$25.00/hr