Intermediate Communications Specialist

SereneAID; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Job summary

The Government of Alberta – Justice is seeking an Intermediate Communications Specialist to support Court Technology Services (CTS) within the Justice business unit in Edmonton. You will work with leadership to craft clear, audience-focused communications for organizational change, technology initiatives, and executive messaging.

You will produce executive materials, announcements, newsletters, and visual communications, while ensuring branding and plain-language standards.

Qualifications

• University degree in Communications, Commerce, or a related field with 4+ years of experience; OR related diploma with 6+ years of experience.
• 2+ years developing and implementing effective communication plans.
• 3+ years developing internal and organizational communications including executive/leadership messages, employee communications, announcements, newsletters, and briefing materials.
• 3+ years developing professional presentations and visual communication materials.
• Strong advanced Microsoft PowerPoint skills.
• 2+ years reviewing and evaluating communications and recommending improvements to clarity, consistency, effectiveness, and audience suitability.
• 3+ years of professional business writing, editing, and translating complex business/technical information into clear communications.
• 2+ years working directly with executives, senior leaders, managers, and SMEs.

Responsibilities

• Develop executive communications on behalf of the Executive Director, including branch updates and leadership messages.
• Prepare monthly CTS branch communications based on information from leadership.
• Develop and implement communication strategies and plans supporting transformation and technology initiatives.
• Create executive presentations, briefing notes, speaking notes, newsletters, FAQs, infographics, and visual materials.
• Develop branding and visual identity for CTS initiatives.
• Translate complex business/technical information into clear communications for non-technical audiences.
• Support organizational change and employee engagement through effective change communications.
• Review and QA communications prepared by project teams and leadership.
• Suggest improvements to service outage, maintenance, incident, and service-change notifications.

Skills

Executive communications

Communication plans

PowerPoint

Written communication

Change communications

Stakeholder engagement

Editing

Branding/visual identity

Education

Bachelor's degree in Communications, Commerce, or related field

Diploma with related experience

Tools

Adobe Creative Suite

Canva

SharePoint

Microsoft Teams

Job description

Intermediate Communications Specialist – Court Technology Services

Job Title: Intermediate Communications Specialist

Client: Government of Alberta – Justice

Location: Edmonton, Alberta

Work Arrangement: 100% Onsite

Contract: Approximately 1 year, with potential extension up to 24 months

Hours: 36.25 hours/week

Positions: 3

Job Overview

The Government of Alberta is seeking an Intermediate Communications Specialist to support Court Technology Services (CTS) within the Justice business unit.

The successful candidate will work closely with the Executive Director, CTS leadership, project teams, and key stakeholders to develop and deliver clear, consistent, timely, and audience-focused communications supporting organizational change, technology initiatives, executive messaging, employee engagement, and strategic priorities.

The Communications Specialist will be responsible for developing communication strategies, plans, presentations, executive materials, organizational announcements, newsletters, FAQs, briefing notes, visual communications, and other professional communication products.

Key Responsibilities

• Develop executive communications on behalf of the Executive Director, including branch updates, leadership messages, organizational announcements, and employee communications.
• Prepare monthly CTS branch communications based on information provided by leadership.
• Develop and implement communication strategies and plans supporting organizational transformation and technology initiatives.
• Create professional communication materials including:
  • Executive presentations
  • Briefing notes
  • Speaking notes
  • Newsletters
  • FAQs
  • Infographics
  • Visual communication materials
• Develop and maintain branding and visual identity for CTS initiatives.
• Translate complex business and technical information into clear, concise, and audience-appropriate communications.
• Support organizational change and employee engagement through effective change communications.
• Review, edit, and provide quality assurance for communications prepared by project teams and leadership.
• Review existing operational communications, including service outage, maintenance, incident, and service-change notifications , and recommend improvements.
• Develop standardized communication templates, guidelines, and communication processes .
• Collaborate with executives, managers, SMEs, project teams, and other stakeholders to gather information and develop communication products.
• Develop presentations and supporting materials for executive meetings, leadership forums, town halls, and stakeholder engagement sessions .
• Provide communications advice and recommendations to CTS leadership regarding messaging, communication channels, and stakeholder approaches.
• Ensure communication products follow Alberta Courts communication standards, visual identity requirements, and plain-language principles .

Requirements

Mandatory Qualifications

• University degree in Communications, Commerce, or a related field with 4+ years of progressively responsible related experience; OR
• Related diploma with 6+ years of progressively responsible experience; OR equivalent combination of education and experience.
• 2+ years developing and implementing effective communication plans.
• 3+ years developing professional internal and organizational communications, including executive/leadership messages, employee communications, announcements, newsletters, and briefing materials.
• 3+ years developing professional presentations and visual communication materials.
• Strong advanced Microsoft PowerPoint skills.
• 2+ years reviewing and evaluating communications and recommending improvements to clarity, consistency, effectiveness, and audience suitability.
• 3+ years of professional business writing, editing, and translating complex business/technical information into clear communications.
• 2+ years working directly with executives, senior leaders, managers, and subject matter experts.
• Excellent verbal and written communication skills.

Nice-to-Have Qualifications

• 2+ years developing branding, visual identity, templates, infographics, or other visual communication products.
• Experience with Adobe Creative Suite, Canva, or comparable design tools .
• 1+ year developing communications for technology service disruptions, outages, planned maintenance, incidents, or service changes.
• 2+ years working in technology, IT, digital transformation, or a technical environment.
• 1+ year of communications experience within government, public sector, courts, justice, or another regulated organization .
• 2+ years supporting organizational transformation, change management, restructuring, or major organizational change initiatives.
• 1+ year using SharePoint, Microsoft Teams, or other digital platforms to publish/manage organizational communications.

This position is expected to be 100% onsite in Edmonton , at the Court Technology Services office located at the John E. Brownlee Building or First & Jasper Place , as operationally required.

Standard working hours: Monday to Friday, 8:15 AM–4:30 PM MT, excluding Province of Alberta holidays.

Security Requirements

The successful candidate must provide:

• Current Criminal Record Check
• Enhanced Security Clearance or equivalent