INTERMEDIATE CLERK STENOGRAPHER (BAND LEVEL 3)

Memorial University of Newfoundland; San Juan de Terranova; On-site; CAD 47,000 - 55,000; Full time

Job summary

Memorial University seeks an Intermediate Clerk Stenographer (Band 3) for the Family Medicine Clinic at Health Sciences Centre, Janeway Hostel. The role involves complex clerical duties in a fully computerized medical office, with independent judgment in an academic clinical setting.

Responsibilities include scheduling, EMR use, appointment bookings, patient greeting, liaison with healthcare professionals, and data entry.

Qualifications

• 1–3 years of general clerical experience.
• Graduation from a 2-year diploma program in office administration or equivalent.
• Knowledge of Electronic Medical Record (EMR) systems required.
• Strong attention to detail and ability to work both independently and in a team.

Responsibilities

• Manage complex schedules for clinicians, residents, and students.
• Book medical appointments and coordinate with specialists.
• Greet patients and direct them to appropriate services.
• Enter and retrieve data in computerized systems and EMR.
• Prepare letters and forms from drafts; handle billing and invoicing.

Skills

Clerical accuracy

Organizational skills

Interpersonal skills

Independent work

Education

Diploma in Office Administration (2-year)

Tools

Electronic Medical Records (EMR)

Job description

INTERMEDIATE CLERK STENOGRAPHER (BAND LEVEL 3)

Discipline of Family Medicine

Faculty of Medicine

(Contractual Position to April 2028)

The University will consider applications from qualified permanent staff who may be interested in a temporary assignment, subject to departmental approval

This competition may be used to fill identical positions in this unit within three (3) months of the closing date

All qualified employees are welcome to apply, however preference is given to CUPE members

DUTIES

This position is located at the Family Medicine Clinic in the Health Sciences Centre, Janeway Hostel.

The successful applicant will be responsible for performing complex and difficult clerical work and exercising considerable independent judgment in a fully computerized medical office environment in an academic clinical teaching setting. Duties include maintaining schedules for multiple professionals including clinical faculty, residents and medical students; using an electronic medical records system, booking medical appointments; greeting and directing patients; arranging specialist appointments for clinic patients; liaising with other health care professionals, coordinating with the academic unit of the teaching program regarding academic scheduling components; typing letters, memoranda, reports and forms from rough draft and/or dictating equipment; entering and retrieval of data from computerized systems; scanning of patient documentation to an electronic medical records system, billing and invoicing for clinical services; photocopying, scanning and faxing various documents as appropriate; filing various documents and materials; and performing other related duties as required.

QUALIFICATIONS

Experience (1-3 years) in general clerical work; graduation from 2-year diploma program in office administration; or any equivalent combination of experience and training. Knowledgeable in the use of Electronic Medical Record (EMR) program. The ideal candidate will have the ability to pay strict attention to detail, possess strong organizational and interpersonal skills and the ability to work independently as well as be a contributing member of a team in a fast-paced environment. Previous experience working in a medical clinic, strong knowledge of computers, Microsoft Office, medical terminology and MCP billing is required.

SALARY

$47,057- $55,196 per annum (CUPE Local 1615)

CLOSING DATE

November 19, 2026

COMPETITION NO

MUN03677

Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender; Indigenous peoples; racialized people; black persons; and persons with disabilities.

Memorial is committed to providing an inclusive learning and work environment.

If there is anything we can do to ensure your full participation during the application process, please contact [e-mail] directly and we will work with you to make appropriate arrangements.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

Inquiries about this opportunity should be directed to the Faculty of Medicine - Memorial University, Medical Education Centre, St. John's, Room M2M229 or by telephone at [phone].

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.