Interim Lead

Sephora; Winnipeg; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning & development initiatives

Job summary

Sephora Winnipeg Polo Park is seeking an Interim Lead to guide a dynamic team in delivering exceptional client service and achieving sales goals. You will coach, train, and empower associates while maintaining store standards and a guest-focused environment.

The role requires strong communication, inclusivity, and a readiness to work peak hours. Benefit-rich compensation includes a competitive benefits program and opportunities for development within a leading beauty retailer.

Qualifications

• Minimum 2 years of leadership experience in retail or service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced environment with physical tasks.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Coach for growth and provide development feedback to elevate performance.
• Train and onboard teammates; promote service excellence and brand initiatives.
• Execute daily store operations, inventory, and visual standards.
• Foster inclusivity and teamwork; uphold Sephora standards and safety.

Skills

Leadership

Coaching

Sales skills

Client service

Job description

Job ID: 294043Store Name/Number: MB-Polo Park (0526)Address: 1485 Portage Ave, Winnipeg, MB R3G 0W4, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularVacancy Status: This position is for an existing, open vacancyYour Role at Sephora: As an Interim Lead , you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.Key ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goalsDrive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendationsCoach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performanceTrain and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiativesExecute daily operations Assist with inventory, visual merchandising, and maintaining store standardsFoster inclusivity and teamwork Help promote a culture of openness where everyone feels empoweredUphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experienceFlexible Scheduling and ReliabilityMust meet the required minimum number of weekly shifts/hoursBe available during peak retail operations (nights, weekends and holidays)Punctuality and consistent attendanceQualifications/ExperienceMinimum 2 years of leadership experience in a retail, hospitality, or service environmentProven ability to coach and inspire teams to achieve goalsStrong sales and client service skillsExcellent communication and interpersonal skillsComfortable in a fast paced and dynamic environmentQuick learner with ability to absorb and share product knowledge and trainingPhysically able to lift and carry up to 50 poundsMeaningful RewardsThe compensation ranges between CAD$20.80 - CAD$24.45/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.