Intensive Case Manager

Youth Habilitation Quinte Inc.; Quinte West; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Vacation time

Sick time

Group insurance

Pension plan

Job summary

Youth Habilitation Quinte Inc.’s Next Step Housing Connection is seeking an Intensive Case Manager in our Trenton office to support individuals facing homelessness in Quinte West. This full-time permanent role pays $25.91 per hour and includes vacation, sick time, group insurance and a pension plan.

You will conduct housing assessments, develop individualized support plans, assist clients with housing placement and retention, provide life skills counselling, and liaise with community agencies

Qualifications

• Community College Diploma in a social services field.
• Minimum of two years of related experience preferred.
• Valid driver’s licence and access to personal vehicle.

Responsibilities

• Provide intensive client-centered housing support services.
• Develop and implement individualized support plans.
• Assist clients with obtaining/maintaining housing and life skills counselling.
• Provide on-going intensive follow-up and referrals to community resources.
• Network with local agencies and landlords; maintain client files.
• Assist with data collection and accurate case notes.

Skills

Case management

Advocacy

Communication

Data entry

Housing assistance

Client-focused

Education

Community College Diploma

Job description

Youth Habilitation Quinte Inc.’s Next Step Housing Connection requires an Intensive Case Manager working in our Trenton office to provide services to individuals facing or experiencing homelessness in Quinte West. This is an existing full-time permanent position paying $25.91 per hour, working 35 hours per week offering vacation time, sick time, group insurance and pension plan.

Who We Are:
Next Step Housing Connection offers free housing support services to individuals (aged 16+) and families facing or experiencing homelessness in Hastings and Prince Edward Counties.

Who You Are:
You enjoy working with barriered and vulnerable individuals facing difficult life circumstances and are outgoing, friendly, self-directed, and organized. While assisting clients through the housing search process, you will communicate in an open, helpful and engaging tone with a focus on empowering each client. Your passion for providing high quality service will contribute to guiding your clients to successful housing outcomes.

Your Role:
As an Intensive Case Manager, you will provide intensive client-centered housing support services to individuals facing or experiencing homelessness and make referrals to other community resources. This includes developing and implementing individualized support plans, assisting clients in obtaining/maintaining housing, providing housing retention and life skills counselling, providing on-going intensive follow-up services, liaising, advocating and referring clients to relevant community agencies, networking with local community agencies and landlords, maintaining client files and assisting with data collection.

• Previous experience administering housing assessments and developing action plans
• Strong advocacy and communication skills
• Previous experience working with unhoused individuals
• Strong counselling and case management skills including entering accurate case notes, maintaining organized files, and collecting and reporting accurate data
• Knowledge of the local housing market, local community resources, and the Residential Tenancies Act

Qualifications Required:

• Community College Diploma in a social services field
• Minimum of two years of related experience is preferred
• Valid driver’s licence and personal vehicle

All applicants are appreciated for their interest and effort in applying. Only candidates selected for interviews will be contacted.

Youth Habilitation Quinte Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.