Intelligence Support Clerk: Data & Dashboards Expert

City Of Edmonton; Edmonton; On-site; CAD 47,000 - 58,000; Full time

Job summary

City of Edmonton is seeking an Intelligence and Investigative Support Clerk to assist the Field Intelligence Officer and Patrol/IRT teams. The role emphasizes organization, data management, and report preparation for internal presentations.

Responsibilities include updating offender tracking, running dashboards, and compiling statistics to support target sheets and person of interest profiles. A strong background in word processing and Microsoft Office is required.

Qualifications

• Completion of the 12th grade including business subjects or a certificate program
• Minimum 2 years of diversified word and information processing experience
• Proficiency with Microsoft Office, particularly Excel
• Experience in public customer service environment
• Proficiency with NICHEUA, JOIN, ORCA
• Strong data management and reporting skills

Responsibilities

• Support Field Intelligence Officer and Criminal Intelligence Analyst in daily duties
• Update and maintain offender tracking and court-date records
• Run dashboards and reports for presentations at all levels
• Maintain spreadsheets, logs and dashboards
• Collect statistics on crime trends and assist with target sheets and profiles
• Create and maintain investigative products and show-cause materials

Skills

Word processing

Microsoft Excel

Adobe Acrobat

PowerPoint

NICHEUA

JOIN

ORCA

Database maintenance

Performance reports

Education

High school diploma (12th grade)

Business certificate program

Tools

NICHEUA

JOIN

ORCA

Job description

City of Edmonton is seeking an Intelligence and Investigative Support Clerk to assist the Field Intelligence Officer and Patrol/IRT teams. The role emphasizes organization, data management, and report preparation for internal presentations.

Responsibilities include updating offender tracking, running dashboards, and compiling statistics to support target sheets and person of interest profiles. A strong background in word processing and Microsoft Office is required.