Word/Data Processing Clerk II - Northeast Division - Intelligence and Investigative Support Clerk

City Of Edmonton; Edmonton; On-site; CAD 47,000 - 58,000; Full time

Job summary

City of Edmonton is seeking an Intelligence and Investigative Support Clerk to assist the Field Intelligence Officer and Patrol/IRT teams. The role emphasizes organization, data management, and report preparation for internal presentations.

Responsibilities include updating offender tracking, running dashboards, and compiling statistics to support target sheets and person of interest profiles. A strong background in word processing and Microsoft Office is required.

Qualifications

• Completion of the 12th grade including business subjects or a certificate program
• Minimum 2 years of diversified word and information processing experience
• Proficiency with Microsoft Office, particularly Excel
• Experience in public customer service environment
• Proficiency with NICHEUA, JOIN, ORCA
• Strong data management and reporting skills

Responsibilities

• Support Field Intelligence Officer and Criminal Intelligence Analyst in daily duties
• Update and maintain offender tracking and court-date records
• Run dashboards and reports for presentations at all levels
• Maintain spreadsheets, logs and dashboards
• Collect statistics on crime trends and assist with target sheets and profiles
• Create and maintain investigative products and show-cause materials

Skills

Word processing

Microsoft Excel

Adobe Acrobat

PowerPoint

NICHEUA

JOIN

ORCA

Database maintenance

Performance reports

Education

High school diploma (12th grade)

Business certificate program

Tools

NICHEUA

JOIN

ORCA

Job description

Job Number: 56260**This posting is for one (1) temporary full-time position that may continue until October 31, 2027**The Edmonton Police Service requires an Intelligence and Investigative Support Clerk with excellent organizational and interpersonal skills to provide support to the Field Intelligence Officer (FIO) and members of Patrol, Crime Suppression and Investigative Response (IRT) Branches. Reporting to the Administrative Staff Sergeant of the Branch, this position will be responsible for performing the following duties:Support the Branch Field Intelligence Officer and Criminal Intelligence Analyst in their day-to-day duties including creation of Bulletins.Updating the Offender Tracking spreadsheet with court dates, conditions, warrants and MO information.Running dashboard and patrol management reports to be used for presentations at all different levels within the Branch.Maintaining Section spreadsheets, logs and dashboards.Collecting statistical data on city-wide prevalence of crime trends, series or events.Compile and disseminate daily/weekly/monthly/yearly statistics assisting with the creation and updating of Target Sheets,Subject Profiles, and Person of Interests.Manage, track and input flags within NICHEUA.Manage entities, addresses, phone number updates in NICHEUA.Creation and maintenance of investigative products and preservation and organization of that information.Create and maintain offender show cause/bail packages and CRIIs.Convert various types of documents and reports into electronic formations.Qualifications:Completion of the twelfth (12th) school grade including business subjects related to word and information processing or completion of an appropriate certificate program from an approved business school/college, supplemented by training in basic computer applications.A minimum of two (2) years diversified word and information processing experience.Proven team player.Experience in a public customer service-oriented environment.Proficiency with all Microsoft Office suite products, particularly Excel.Proficiency with Adobe Acrobat and Powerpoint.Proficiency in NICHEUA, JOIN, ORCA.Extensive experience in the maintenance of databases and the preparation of performance management reports.Hours of Work: 33.75 hours per week, 0800 – 1600 hours Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.Salary Range: 21M, Salary Grade: 006, $26.64 - $33.08 (Hourly); $1,798.20 - $2,233.00 (Biweekly); $46,933.02 - $58,280.45 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.General:The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.Include a current resume and covering letter with your online application.Please note that the option to work remotely is not available at this time.Applicants may be tested.As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.Applicants who have completed post secondary education outside of Canada are encouraged t o obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS), https://www.alberta.ca/international-qualifications-assessment.aspx or another recognized Canadian credential evaluation service. For a list of designated evaluators, please visit the Alliance of Credential Evaluation Services of Canada, https://canalliance.org/en/default.html. Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicant’s educational qualifications.Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.HR Technician: KJClassification Title: Word/Data Processing Clerk IIPosting Date: Oct 15, 2026Closing Date: Oct 22, 2026 11:59:00Number of Openings (up to): 1 - Temporary Full-timeUnion : CSU 52Department: Edmonton Police ServiceWork Location(s):Northeast Division 14203 50 Street Edmonton T5A 5H6