Integration & Communications Consultant

Canadian Tire Corporation; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking an Integration & Communications Consultant to manage internal communications and support various teams. This role requires a background in business, strong organizational skills, and proficiency in Microsoft Office. The successful candidate will be proactive, detail-oriented, and able to navigate a dynamic environment while ensuring effective communication across the business.

Benefits

Store discounts

Profit Sharing

Mental health benefits up to $5,000 annually

Supported learning opportunities

Qualifications

• At least 2 years of experience in a business-related role.
• Retail-oriented understanding.
• Ability to adapt to changing priorities.

Responsibilities

• Create and coordinate digital content for stores.
• Proofread operational communications for accuracy.
• Facilitate intake of communication requests.

Skills

Organizational skills

Interpersonal skills

Communication skills

Critical thinking

Detail oriented

Education

Post secondary diploma or degree in business

Tools

Microsoft Office

Job description

What you’ll do

Reporting to the Manager, Store Support Integration & Communications, the Integration & Communications Consultant is responsible for the creation, coordination, and publishing of digital content. This role also provides operational communication services to Canadian Tire and Party City Stores and support the Business Optimization & Store Communications team.
• Compile information from multiple sources and stakeholders to create Store-facing communications, including weekly bulletins and Mailbag.
• Oversee cross-functional timelines to ensure communications are completed on-time according to schedule.
• Proof-read operational communications content to ensure content accuracy and relevancy.
• Lead the creation of the monthly in-store execution calendar.
• Facilitate the intake of communication requests.
• Troubleshoot and resolve issues from internal stakeholders, escalate to support teams when necessary.
• Build and maintain good working relationships with internal partners to understand objectives and priorities.
• Participate in user testing to ensure that all content posted to the internal portal accurate and functional.
• Partner with cross-functional teams to resolve issues and identify opportunities to ensure all content is Retail Ready.
• Identify business process improvement opportunities by maintaining internal templates and communication request processes.
• Collaborates with the Analyst and aligns on the accuracy of weekly invoices for Business Optimization and Store Communications ( Xerox, Purolator, In Touch, ACM / Allcard) for processing in a the timely manner
• Support projects in other areas of the Business Optimization & Store Communications team as needed.

What you bring

• Post secondary (diploma or degree) education in business preferred.

• Must have atleast 2 years experience in a business-related role.
• Proficiency with Microsoft Office: Work, Excel, PowerPoint, Teams

• Retail-oriented with an understanding of the retail environment – capable of representing the perspectives of the Store to other team members effectively.
• Outcome focused, critical thinkers with the ability to analyze and visualize, to ensure continuous improvement across our entire business.
• Creative and courageous, with the ability to manage in an environment of change and ambiguity.
• Detail oriented and are passionate about ensuring quality of content being communicated to the Stores.
• Action oriented, and comfortable taking calculated risks to better serve our customers and business.
• Collaborative team player with keen interest in financial reconciliation, communications engagement and trends.
• Strong organizational and priority setting skills.
• Strong interpersonal and communication skills and the ability to work well with cross functional teams.
• Capable of adapting to changing priorities, demonstrating initiative in learning cross-functional tasks and responsibilities, and showing enthusiasm for identifying and implementing improved business practices.
• Canadian Tire store experience is an asset.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies.With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.