Integrated Housing Worker

Halton Region; Oakville; Hybrid; CAD 56,000 - 66,000; Full time

Job summary

Halton Region in Oakville, Ontario is seeking a Housing Services professional to administer the Rent-Geared-To-Income and Rent Supplement programs. You will manage tenant placement, assess eligibility, and calculate RGI subsidies while coordinating with internal and external partners to support tenants.

The role offers a hybrid work arrangement with 35 hours per week, a CUPE 3732 employee group, and a contract up to 15 months. A criminal record check and driver’s license are required on day one.

Qualifications

• Post-Secondary education in behavioural/social fields or business administration.
• Minimum of two years related experience; equivalent education/experience considered.
• Knowledge of Housing legislation, directives and policies.
• Proficient use of YARDI 7s and Rent Café; Excel and Word.
• MFIPPA and related acts knowledge for eligibility assessment.

Responsibilities

• Calculate RGI subsidy for new and existing tenants.
• Administer RGI Rent Supplement and Tenant Placement for Halton Community Housing.
• Generate waitlists from YARDI Rent Café and refer eligible applicants to view units.
• Assess eligibility for HATCH and manage centralized waitlist; handle complex issues.
• Complete rental agreements and maintain client/tenant data across software.
• Investigate misrepresentation and verify information to ensure subsidy eligibility.
• Screen and assess for housing subsidy and portable housing benefit.
• Coordinate service planning with partners to support tenants.

Education

Post-Secondary education in Behavioural or Social Sciences, or Business Administration or Community College Diploma in Social Services.

Tools

YARDI 7s

Rent Café

Excel

Word

MFIPPA

Job description

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Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements, including flexibility and improved work-life balance for our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite.

Department: Social & Community Services
Division: Housing Services
Pay Range: $40.82 - $47.70
Job Type: Contract > 1 Year
Contract Duration: up to15 months
Hours of Work: 35hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: CUPE 3732

Vacancy Status: This posting is for an existing vacancy.
Posting Date: September 30, 2026
Application Deadline: October 6, 2026

CUPE Local 3732 applicants will receive first consideration for this position.

Please be advised that the results of this competition may be used to fill subsequentvacancies of the same position within the next 6 months.

Job Summary

Reporting to a Supervisor, Client Placement this role will be responsible for administering Halton Region’s Rent-Geared-To-Income (RGI) program for Halton Community Housing (HCH) and the Rent Supplement (RS) program and other affordable housing programs by; managing tenant placement in regional housing units, screening and assessing initial, interim and ongoing eligibility for RGI assistance and other programs, calculating RGI subsidy and providing case management and support to HCH and RS tenants, including tenant engagement and eviction prevention.

Duties & Responsibilities

• Calculate RGI subsidy for new & existing tenants.
• Administer the RGI Rent Supplement program and Tenant Placement for Halton Community Housing.
• Administer tenant placement by generating appropriate waitlists from YARDI Rent Café and referring appropriate and eligible applicants to view vacant units.
• Assess and determine eligibility for Halton Access to Community Housing (HATCH) and manage the ongoing centralized waitlist including: respond to complex and/or escalated issues from applicants, Housing Providers, Supportive Housing agencies, internal & external agencies.
• Complete rental agreements with new tenants and ensure the integrity of client/tenant information, financial and statistical data within a number of computer software programs and spreadsheets.
• Investigate cases of misrepresentation and take steps to verify information, take appropriate action to ensure eligibility for subsidy or financial assistance including removal of RGI subsidy.
• Conduct screening and assessment individuals and families for approval for housing subsidy and portable housing benefit assistance under the Housing Services Act and Rent Supplement Program.
• Ensure ongoing case management and coordinate service planning with internal and external partners to support existing Halton Community Housing and Rent Supplement tenants.
• Perform other duties as required.

Skills & Qualifications

• Post-Secondary education in Behavioural or Social Sciences, or Business Administration or Community College Diploma in Social Services.
• Minimum of two (2) years related experience. An equivalent combination of education and experience.
• Knowledge of and ability to interpret and apply relevant Housing legislation, directives and policies as it relates to both Housing applicants and administering rent subsidies.
• Proficient use of YARDI 7s and Rent Café, and computer programs such as Excel and Word.
• Knowledge of the Housing Services Act, Residential Tenancies Act, Ontario Works legislation, Ontario Disability Support Program (ODSP), Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), to assess eligibility under the Housing Services programs.
• Excellent communication, interviewing and assessment skills.
• Strong problem solving and mathematical skills to determine eligibility for Rent Geared to Income (RGI)/Rent Supplement subsidy, Housing Stability, and Housing with Related Supports programs eligibility is preferred.
• An equivalent combination of education and experience will be considered.

Working/ Employment Conditions

Working Conditions

• Travel to various sites required,incumbent must provide their own transportation.

Employment Conditions

• Current (obtained within the past six (6) months), original and acceptable Criminal Records Check with Vulnerable Sector Screen, by the first day of employment.
• The incumbent will be required to provide a copy of their driver’s license by their first day of employment.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.