Intake Coordinator / Portfolio Analyst

Apex Systems, LLC; Toronto; Hybrid; CAD 62,000 - 69,000; Full time

Benefits offered by this job

Hybrid work model

2 days onsite per week

Job summary

Everforth Apex in Toronto, ON is seeking an Intake Coordinator / Portfolio Analyst to support intake and governance in a large enterprise technology environment. The role coordinates between business and technology teams, managing requests from submission through assessment, routing, tracking, and follow-up.

This hybrid role is a 6-month contract, with 2 days onsite per week. Candidates should have 5+ years of experience in technology intake, Jira, and Excel, plus strong communication and

Qualifications

• . 5+ years of relevant professional experience.
• . Experience with technology intake, demand management, PMO coordination, portfolio operations, or similar processes.
• . Hands-on experience using Jira.
• . Working knowledge of Microsoft Excel.
• . Strong written and verbal communication skills.
• . Strong stakeholder-management and follow-up skills.
• . Ability to work independently and manage multiple concurrent requests.
• . Familiarity with Clarity or comparable portfolio tools.
• . Exposure to Jira Automation or Power Automate.
• . Bachelor's degree or equivalent combination of education and experience.

Responsibilities

• Manage the end-to-end intake process for business and technology requests.
• Review incoming submissions for completeness and alignment with intake requirements.
• Follow up with stakeholders to obtain missing information and keep requests progressing.
• Maintain intake requests and workflows within Jira across lifecycle.
• Coordinate intake assessments and route requests to appropriate technology stakeholders.
• Facilitate intake discussions, reviews, and regular status follow-ups.
• Maintain accurate governance documentation, process artifacts, and status tracking.
• Support intake metrics, dashboards, portfolio roadmaps, and reporting.
• Assist with portfolio financial and forecasting activities as required.
• Identify opportunities to streamline and improve intake and governance processes.

Skills

Jira

Microsoft Excel

PMO coordination

Stakeholder management

Communication

Independent work

Multitasking

Portfolio operations

Education

Bachelor's degree or equivalent

Tools

Clarity

Jira Automation

Power Automate

Confluence

SharePoint

TSYS

Job description

# Intake Coordinator / Portfolio AnalystApply**Job#: 3053781****Job Description:****Intake Coordinator / Portfolio Analyst**Toronto, ONHybrid/In-office **Position Overview** We are seeking an experienced **Intake Coordinator / Portfolio Analyst** to support the intake and governance function within a large enterprise technology environment. The successful candidate will serve as a key point of coordination between business and technology teams, managing incoming requests from initial submission through assessment, routing, tracking, and follow-up. This position is primarily focused on **technology intake management**, with secondary responsibilities supporting portfolio reporting, governance, and financial tracking.**Key Responsibilities*** Manage the end-to-end intake process for business and technology requests.* Review incoming submissions for completeness and alignment with established intake requirements.* Proactively follow up with stakeholders to obtain missing information and keep requests progressing.* Maintain intake requests and workflows within **Jira**, including lifecycle and status changes.* Coordinate intake assessments and route requests to appropriate technology stakeholders.* Facilitate intake discussions, reviews, and regular status follow-ups.* Maintain accurate governance documentation, process artifacts, and status tracking.* Support intake metrics, dashboards, portfolio roadmaps, and reporting.* Assist with portfolio financial and forecasting activities as required.* Identify opportunities to streamline and improve intake and governance processes.* Collaborate across business, technology, and portfolio teams to maintain transparency and effective execution.**Required Qualifications*** 5+ years of relevant professional experience preferred.* Demonstrated experience with **technology intake, demand management, PMO coordination, portfolio operations, or similar request-management processes**.* Hands-on experience using **Jira**, including managing tickets through workflow/lifecycle stages.* Working knowledge of **Microsoft Excel**.* Strong written and verbal communication skills.* Strong stakeholder-management and follow-up skills.* Ability to work independently and manage multiple concurrent requests.* Strong business acumen with a pragmatic, customer-focused approach.* Comfortable working across business and technology teams.**Preferred Qualifications*** Experience within banking, financial services, or another large enterprise technology environment.* Experience with **Clarity** or comparable portfolio, forecasting, resource-management, or timesheet-management tools.* Exposure to card-processing platforms such as **TSYS**.* Experience with Confluence and SharePoint.* Exposure to automation tools such as Jira Automation or Power Automate.* Portfolio financial-management experience.* Bachelor's degree or equivalent combination of education and experience.**Ideal Background**Candidates may come from backgrounds such as:* Intake Coordinator* Intake Analyst* Portfolio Analyst* PMO Analyst* Project Coordinator / PCO* Junior or Intermediate Business Analyst* Demand Management Analyst This is a hands-on coordination and intake-management role rather than a traditional Project Manager or Program Manager position.**Contract Details*** Initial **6-month contract** with potential for renewal.* Hybrid working model with **2 days per week onsite**.* Candidates should be comfortable working within an enterprise governance environment and supporting a high-volume intake function. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.****Everforth Apex Benefits Overview:** In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.***Employee Type:** Contract**Location:** Toronto, ON, CA**Job Type:****Date Posted:** September 28, 2026**Pay Range:** $45 - $50 per hour