Intake & Admin Coordinator - Hybrid Contract

Manion Wilkins & Associates Ltd.; Surrey, Barrie; Hybrid; CAD 42,000 - 45,000; Full time

Job summary

The Disability Management Institute (DMI) seeks an Intake Coordinator to collaborate with the Administration Team across Early Intervention, Disability Claims, Occupational Claims, and Claims Support Services. You will review applications for accuracy, ensure precise data entry for service setups, and electronically file documents received via fax or email in our systems.

This is a hybrid, 6-month contract based out of Surrey, BC or Barrie, ON, with 2 days per month in office.

Qualifications

• 1-2 years administrative experience in health, insurance, disability related field or new graduate.
• Competence in Microsoft Outlook, Word, and Excel.
• Administrative Post-Secondary Diploma or Degree an asset.

Responsibilities

• Monitor emails and faxes within the assigned administrative mailbox.
• Determine the file location/setup of new client files/services when required.
• Review information for inaccuracies or missing data and relay to the file owner.
• Review policy information to confirm insurance coverage for each new client file.
• Ensure guidelines are followed and data is accurately entered into the system.
• Name and file documentation using internal conventions and attach to the correct file.
• Respond to emails and voicemails.
• Provide coverage for incoming calls and assist other team members as needed.
• Perform additional administrative duties as required by leadership.
• Communicate professionally with outside contacts while respecting Privacy and Confidentiality policies.

Skills

Administrative experience

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

Administrative Diploma or Degree

Job description

The Disability Management Institute (DMI) seeks an Intake Coordinator to collaborate with the Administration Team across Early Intervention, Disability Claims, Occupational Claims, and Claims Support Services. You will review applications for accuracy, ensure precise data entry for service setups, and electronically file documents received via fax or email in our systems.

This is a hybrid, 6-month contract based out of Surrey, BC or Barrie, ON, with 2 days per month in office.