(INT) Patient Registration Assistant

Rural Roads Health Services; Ingersoll; On-site; CAD 38,000 - 44,000; Full time

Job summary

Rural Roads Health Services is seeking a Patient Registration Assistant to register and discharge patients and schedule appointments in the electronic patient record. The role also monitors alarms, operates the switchboard, and provides clerical support to other hospital services.

Must have a Ontario Secondary School Diploma or equivalent, Medical Office Administration Diploma, strong computer skills (MS Office, Outlook), and the ability to type 40 wpm.

Job description

Rural Roads Health Services (RRHS) is actively seeking applicants for a Patient Registration Assistant position in the Patient Registration Department.

Tillsonburg District Memorial Hospital and Alexandra Hospital Ingersoll

Position Summary:

The Patient Registration Assistant registers, discharges patients and schedules patient appointments in the electronic patient record. The Patient Registration Assistant also monitors alarms, operates the switchboard and other systems located in the patient registration service area. The Patient Registration Assistant provides clerical support to other service areas of the hospital.

Qualifications:

• Ontario Secondary School Diploma (OSSD) or equivalent that is acceptable to the Hospital.
• Medical Office Administration Diploma or equivalent (inclusive of medical terminology and Microsoft Office education) that is acceptable to the Hospital.
• Minimum one (1) year of recent experience in reception with telephone, switchboard and paging systems.
• Strong computer skills specifically in Microsoft Office, Outlook and Internet.
• Ability to type 40 wpm.
• Demonstrated verbal and written communication skills.
• Strong interpersonal communication skills and customer service experience.
• Strong organizational skills and ability to work in a fast paced environment.
• Demonstrated ability to attend work on a regular basis.
• Demonstrated ability to maintain privacy and confidentiality.
• Demonstrated initiative and self-direction with the ability to work with minimal supervision and contribute to a team.
• Demonstrated commitment to own professional development and continuing education.
• Demonstrated ability to attend work on a regular basis and be available to work all shifts.
• Collaborate with other team members.
• Is knowledgeable of the roles of other team members and recognizes their contributions.

Other pertinent conditions:

• Salary per the Non-Union Salary Schedule ($27.51 per hour to $32.14 per hour)

Must be available to work all shifts as required, which may include; weekends, statutory holidays, days, evenings and night shifts. Hours are subject to change based on operation needs of the hospital.

We thank all applicants, however, only those being considered for an interview will be contacted.

Rural Roads Health Services (RRHS) is an equal opportunity employer and we value the importance of diversity and dignity in the workplace.

We are committed to developing inclusive, barrier-free recruitment and selection processes and work environments.

If you are contacted by RRHS regarding a job opportunity, please advise prior to the interview if you require accommodation and we will work with you to make appropriate arrangements.