Insurance Training & Development Lead

Brio Insurance; Steinbach; Hybrid; CAD 51,000 - 63,000; Full time

Job summary

Brio Insurance in Manitoba seeks an Insurance Development Specialist to drive learning and development across the Insurance Division. You will design content, run training sessions, and build e-learning modules aligned with Brio policies.

You will onboard staff, evaluate programs, and support career development while maintaining documentation and risk controls. This role covers all Brio locations with office proximity preferred.

Qualifications

• Ability to effectively train and facilitate a variety of industry topics to a diverse audience.
• Comfortable presenting in a virtual learning environment.
• Strong interpersonal and communication skills, both verbal and written.
• Attention to detail with high degree of accuracy.
• Ability to work in fast-paced environment and perform under pressure.
• Knowledge of Access Credit Union’s insurance products and services.
• Knowledge of risk management within the financial industry.
• Proficient computer skills.

Responsibilities

• Support onboarding of Insurance staff, providing orientation for new employees to the Insurance Division.
• Develop course content and presentation materials with focus on role-specific training.
• Implement new training plans or modify existing programs to address training needs.
• Develop an e-learning module that complements the business operating software (EPIC) and Applied University.
• Develop Auto Insurance and Personal Lines training programs with MPI, IBAM and external brokers.
• Create in-class and e-learning modules supporting Brio trainee recruiting strategy.
• Evaluate program effectiveness and revise as necessary.
• Maintain user documentation related to training and procedures.
• Provide guidance on career development and training opportunities.
• Ensure training policies align with Brio procedures and risk controls.

Skills

Training delivery

Virtual presentation

Interpersonal communication

Attention to detail

Decision making under pressure

Time management

Education

Post-secondary degree or diploma in HR or Business Admin

Equivalent experience considered asset

Tools

Computer skills

Job description

Brio Insurance in Manitoba seeks an Insurance Development Specialist to drive learning and development across the Insurance Division. You will design content, run training sessions, and build e-learning modules aligned with Brio policies.

You will onboard staff, evaluate programs, and support career development while maintaining documentation and risk controls. This role covers all Brio locations with office proximity preferred.