Insurance Development Specialist (Full-Time, 14 Month term) Winnipeg/Hybrid

Access Financial Services Inc.; Steinbach; On-site; CAD 51,000 - 63,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

Pension plan

Continuing education

Job summary

Brio Insurance is seeking an Insurance Development Specialist to design and implement learning programs across our Insurance Division in Manitoba. You will craft content, deliver sessions, and integrate e-learning with our operating software to support our growth and client service.

You’ll collaborate with teams to ensure training aligns with policies, track outcomes, and support staff from multiple locations. The role offers fixed-term continuity with competitive compensation and benefits.

Qualifications

• Experience in designing and delivering training across a diverse audience.
• Ability to develop course content and materials for in-person and online delivery.
• Comfort presenting in virtual learning environments.
• Strong written and verbal communication skills.

Responsibilities

• Support staff onboarding for the Insurance Division with orientation.
• Develop course content and presentation materials focused on role-specific training.
• Implement training plans and revise programs to address needs.
• Create e-learning modules that complement operating software (EPIC) and Applied University.
• Develop Auto Insurance and Personal Lines training aligned with MPI, IBAM, and brokers.
• Evaluate program effectiveness and adjust as needed.
• Maintain user documentation for training materials and procedures.
• Coordinate learning opportunities for employees and managers.

Skills

Interpersonal skills

Training delivery

Virtual learning

Attention to detail

Work under pressure

Insurance knowledge

Risk management

Computer skills

Education

Post-secondary HR/Business Admin

Job description

Insurance Development Specialist

If you’re looking for an innovative, forward-thinking, and rewarding insurance career in Manitoba, look no further than Brio Insurance. Working for Brio Insurance means having fun, working with your friends, going above and beyond for your clients, and supporting your co-workers. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation including an annual bonus program, 100% company paid health benefits including a professional attire benefit, employer-matched pension plan, paid continuing education (including immersion courses), and career advancement opportunities within our brokerage. At Brio Insurance, our culture code is: Do good Be better Own it Move forward Create fun

The Insurance Development Specialist is responsible for understanding the learning and development needs of the Insurance Division and implement and conduct training and development programs in support of the credit union’s strategic objectives. The Insurance Development Specialist is also responsible to accurately register, record and track the learning and development initiatives of the Insurance Division.

Key Responsibilities and Accountabilities

• Support and contribute to the boarding on Insurance staff, providing orientation for new employees to the Insurance Division of the credit union.
• Develop course content and presentation materials, with a focus on role specific training.
• Implement new training plans and programs or modify previously created programs to address role specific training needs.
• Develop an e-learning module that compliments the business operating software program (EPIC) and Applied University
• Develop Auto Insurance and Personal Lines training program, complimenting the existing programs offered by MPI, IBAM and external 3rd party Brokers
• Develop an in-class and e-learning module that supports the "Brio trainee recruiting strategy"
• Evaluate program effectiveness and revise as necessary.
• Participant in the Brio policy and procedure meetings ensuring training material aligns with policy and procedures
• Create, update and maintain user documentation related to training.
• Communicate and coordinate learning and development opportunities to employees and managers.
• Provide support and advice to employees on career development and training opportunities.
• Interpret, assist and advise employees and managers regarding training and Brio procedures and policies.
• Manage sensitive and confidential matters and protect the security of information, data, and files.
• Support the achievement of department and organizational goals as well as actively participate in regular staff meetings.
• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.
• Work collaboratively with other team members to achieve organizational objectives.
• Maintain thorough knowledge of and adhere to Brio policies and procedures on risk management, confidentiality, security and fraud prevention.
• Keep abreast of current organizational development trends and developments in learning and instructional methodologies and programs, including technology enhancements.

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.

Essential Qualifications

• Post-secondary degree or diploma in Human Resources or Business Administration, or equivalent is considered an asset
• Ability to effectively train and facilitate a variety of industry topics to a diverse audience
• Comfortable presenting in a virtual learning environment
• Demonstrated desire to serve others in a friendly and professional manner
• Strong interpersonal and communication skills, both verbal and written
• Attention to detail with high degree of accuracy
• Ability to work in fast-paced environment and perform well under pressure
• Ability to prioritize using sound judgment to make timely and effective decisions
• Knowledge of Access Credit Union’s products and services, specifically in Insurance
• Knowledge of risk management within the financial industry
• Proficient computer skills

Note: This position will provide coverage to all of our Brio locations and can work primarily from whichever office is closest to them.

Employee Sub-Type Fixed Term (Fixed Term) Target End Date 2027-12-31

Starting Salary $51,139.00

Salary Band $51,139.00 - $62,594.00

In most situations, candidates will be offered the starting salary for the position. In exceptional circumstances, and at the organization’s discretion, an offer may be made above the stated minimum based on factors such as the candidate’s qualifications, internal equity and external compensation factors. When underfilling a position, the salary offered may be in a lower salary band.

Applications for the position close at 12:01 a.m. on the Job Posting End Date.

Working for Brio Insurance means having fun, working with your friends, going above and beyond for your clients, and supporting your co-workers. Simply put, our employees live by our culture code which is all about creating strong, lasting, and meaningful relationships with our clients and each other.

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