Insurance Customer Service & Admin Specialist

Kyle Houston - Agent for Desjardins Insurance; Edmonton; On-site; CAD 40,500 - 49,500; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Full health and dental benefits

Opportunity for advancement

Positive team culture

Job summary

A leading insurance agency in Edmonton is seeking a dedicated customer service professional to join their team. The role includes providing exceptional service to clients, responding to inquiries regarding policies, and contributing to agency growth. Ideal candidates should possess or be willing to obtain a General Level 1 License and LLQP License. This position offers a competitive salary of $45,000 plus commissions and bonuses, with a supportive work environment and opportunities for advancement.

Qualifications

• Experience in customer service is strongly preferred.
• Must be able to obtain a General Level 1 License and LLQP License.
• Reliable and punctual.

Responsibilities

• Provide a remarkable customer service experience for clients.
• Respond to customer inquiries around coverages, policy reviews, claims, and billing.
• Support & contribute to Agency's multi-line goals and growth.

Skills

Customer service experience

Strong multi-tasking skills

Fluent in a second language

Education

General Level 1 License

LLQP License

Job description

A leading insurance agency in Edmonton is seeking a dedicated customer service professional to join their team. The role includes providing exceptional service to clients, responding to inquiries regarding policies, and contributing to agency growth. Ideal candidates should possess or be willing to obtain a General Level 1 License and LLQP License. This position offers a competitive salary of $45,000 plus commissions and bonuses, with a supportive work environment and opportunities for advancement.