Insurance Advisor – Personal Lines & Small Commercial

InsureLine Empire; Edmonton; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Health spending account

Paid birthdays' off

Tuition reimbursement

KPI bonus program

Job summary

InsureLine Empire in Edmonton is seeking a Personal Lines Insurance Advisor. This role includes selling new business and providing exceptional service to clients. Candidates must have Alberta level 1 insurance license and the ability to communicate in Punjabi.

The position offers a salary starting at $60,000, with a range of benefits including minimum 4 weeks vacation, health spending account, and opportunities for growth.

Qualifications

• Must hold an Alberta general level 1 insurance license.
• Ability to communicate in Punjabi is required.
• Proficiency in Microsoft Office 365 is essential.

Responsibilities

• Sell new business and cross-sell.
• Provide services to personal lines clients.
• Communicate with insurance companies regarding policy changes.

Skills

Ability to speak Punjabi

Customer service

Effective time management

Attention to detail

Communication skills

Education

Alberta general level 1 insurance license

Alberta general level 2 insurance license

Tools

Microsoft Office 365

BMS system

Epic

Job description

Are you interested in working with a team that takes pride in providing innovative and seamless solutions to everyone’s insurance needs? Do you have what it takes to help us exceed industry standards? If so, then we got you covered.

Job Overview

We are currently seeking a Personal Lines Insurance Advisor who is seeking immediate growth and leadership opportunities. For those interested in expanding their expertise in small commercial insurance, we offer hands‑on training and the opportunity to develop in this area right away.

InsureLine Brokers Empire has been in the insurance industry since 2009. Our mission is to provide our expertise and knowledge to help people choose the best insurance products to protect themselves against financial losses. We provide expert advice to home, auto, business, transportation, commercial, farm, and life clients. We are an award‑winning brokerage recognized for best employer amongst many others. We are currently seeking individuals to join our team to help us continue this path and grow. A strong work ethic and drive to succeed in a high performing environment will help ensure your success at InsureLine Brokers Empire. For more information, please visit https://insurelineempire.com/.

Responsibilities

• Selling new business and cross selling
• Providing service to personal lines clients
• Providing customers with prompt service by providing advice, discussing customer concerns, and including but not limited to walk‑ins, emails, and phone calls
• Understanding of insurance coverage options, underwriting guidelines, and industry regulations
• Understanding of basic marketing principles and tactics
• Analyze client’s situations and assess risks to make the right recommendations, calculate premiums, and identify coverage gaps
• Entering and updating clients’ information in our BMS system
• Preparing documentation for insurers; completing applications for new clients; and issuing binders
• Communicating with insurance companies and underwriters regarding policy changes, renewals, and new business
• Following up with adjusters on claims status
• Updating insurance summaries to correspond with current change requests
• Keeping current with activities and workload
• Follow branch workflows

Required Qualifications

• Alberta general level 1 insurance license
• Ability to speak Punjabi required
• Proficient in Microsoft Office 365 experience
• Writing: adequate non‑verbal communication skills
• Provide prompt and exceptional customer service
• Effective time management
• Good rapport: accuracy importance is high for this role, consistency, and reliability

Preferred Qualifications

• 3+ years of personal lines experience
• Alberta general level 2 insurance license
• RIBO level 1
• Small commercial experience is an asset
• Life license is an asset
• Experience with Epic is an asset
• Ability to multi‑task, problem solve, critical think and be detailed oriented in a fast‑paced environment
• Able to be pro‑active and work both independently, and as a part of a team
• Positive and respectful attitude with both clients and co‑workers
• High degree of professionalism and integrity

Benefits

• Stat and observed holidays off
• Minimum 4 weeks vacation to start
• Health spending account
• Paid birthdays’ off
• Time in lieu available
• KPI bonus program
• Monthly employee gift card draws
• Monthly birthday lunch (chosen by you!)
• Full benefits package (dental, medical, etc.)
• RRSP contribution
• Tuition reimbursement
• Opportunities for growth and internal promotion

Salary

• $60,000 (Negotiable based on experience)
• Commission option available

Schedule

• Monday to Friday 9:00 am -5:30 pm
• Positions available: 1 position open

Location

• Edmonton, AB – In office