Insurance Advisor, Auto

HUB International; Burnaby; On-site; CAD 41,000 - 55,000; Full time

Benefits offered by this job

Four-day work week option

Competitive compensation with strong 1

RRSP matching

Tuition financing and career training

Flexible benefits options

Wellness initiatives

Team-oriented environment

Job summary

HUB International in Burnaby is seeking an Insurance Advisor for our Client Service Centre. You will handle client inquiries about auto insurance, educate clients on coverage options, and contribute to a busy, high-volume service team in a collaborative environment.

We offer a compressed four-day work schedule and a comprehensive benefits package, with a culture focused on growth, integrity, and professional development. Join a leader in North American insurance brokerage.

Qualifications

• 6+ months of previous insurance experience.
• 1–2 years of customer service experience.

Responsibilities

• Be part of a team that services over 100,000 auto clients within the Greater Vancouver region.
• Take inbound and outbound calls from our Client Service Centre located in Burnaby.
• Educate clients on their auto insurance needs via phone, email or text messaging.

Skills

Customer service experience

Insurance industry experience

Education

Level 1 General Insurance License

Job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you an experienced Insurance Advisor looking to grow their career? If you’re a self‑motivated and sales‑driven individual seeking work‑life balance and a team-oriented culture – YOU can be our next Insurance Advisor, Client Service Centre.

Our Client Service Centre is a contact centre that services clients all over the Lower Mainland. Whether it’s over the phone or through email, you’ll handle client inquiries and educate clients on their auto insurance needs. This role offers the option of a compressed four‑day work schedule, this is your opportunity to become part of an industry leading team today!

Requirements

• Level 1 General Insurance License
• 6+ months of previous insurance experience
• 1 - 2 years of customer service experience

A Day in the Life

• Be a part of the team that services over 100,000 auto clients within the Greater Vancouver region.
• You’ll be taking inbound and outbound calls from our Client Service Centre located in Burnaby.
• Whether it’s over the phone, through email or even our text messaging program, you’ll handle client inquiries and educate clients on their auto insurance needs.
• Our hours of operations are Monday to Thursday 8am to 6pm, Friday 8am to 5pm and Saturday 9a to 5pm. Closed Sundays.

Where This Can Take You

We invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Flexible work arrangements, including the option of a compressed four‑day work week
• Competitive compensation: Base salary + Industry leading commission structure
• Company matching RRSP contributions
• Tuition financing and career‑related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team‑oriented environment
• Ongoing personal and career development

The expected salary range for this position is $41,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

What We Offer You

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high‑performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
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The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.