Inside Sales Support Representative

Russel Metals; Vaughan; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading company in the pre-paint service sector seeks an Inside Sales Support Representative to manage customer sales orders and ensure seamless communication internally. The ideal candidate will thrive in a fast-paced environment and be dedicated to providing exceptional customer service, with opportunities for professional growth and competitive benefits.

Benefits

Profit-sharing plan

Benefits program

Pension plan

Development and Growth Opportunities

Various incentive and recognition programs

Competitive base salary

Bonuses

Qualifications

• Previous experience in customer service, order entry, or sales support preferred.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.

Responsibilities

• Enter customer orders into ERP system accurately and efficiently.
• Confirm order details with customers and provide expert advice.
• Collaborate with multiple departments for smooth order fulfillment.

Skills

Customer service

Communication

Attention to detail

Multitasking

Time management

Education

Post secondary education

Tools

Microsoft Office

Job description

Join to apply for the Inside Sales Support Representative role at Russel Metals

1 day ago Be among the first 25 applicants

Join to apply for the Inside Sales Support Representative role at Russel Metals

Get AI-powered advice on this job and more exclusive features.

Color Steels, a division of Russel Metals continues to be the leading pre-paint service centre in Canada, since 1985. We maintain operations in both Toronto and Montreal serving Central and Eastern Canada. While continuing to maintain our specialized focus, we also joined the Russel Metals Group in 2017 and enjoy their larger company resources and support. For a more detailed look into the Color Steels facility visit our YouTube channel https://www.youtube.com/watch?v=PKLVDWg8zlQ and our website at https://www.russelmetals.com/en/company/color-steels/

Reasons to Join Our Team!

• Profit-sharing plan
• Benefits program
• Pension plan
• Development and Growth Opportunities
• Various incentive and recognition programs

Color Steels Inc. is currently seeking an individual for the position of Inside Sales Support Representativein our Thornhill, ON location. In this role, you will be responsible for accurately entering customer sales orders into our system and ensuring timely communication with our internal teams.

Job Responsibilities:

Enter customer orders into our ERP system accurately and efficiently

Confirm order details and lead times with customers, providing expert advice on matching products with requirements (training provided)

Collaborate with purchasing, operations, logistics, and other departments to ensure smooth order fulfillment

Provide courteous and professional support to customers via phone and email

Assist with general administrative and support tasks as needed.

Requirements/Qualifications:

Previous experience in customer service, order entry, or sales support is strongly preferred

• Post secondary education is an asset

Strong attention to detail and accuracy

Excellent communication and interpersonal skills (verbal and written)

Ability to multitask and manage time effectively in a fast-paced environment

Proficient with computers and Microsoft Office (experience with ERP systems is an asset).

We are an organization that is committed to the principles of Employment Equity which includes maintaining a fair, equitable and diverse workforce. All qualified candidates are encouraged to apply.

Links

Color Steels, a division of Russel Metals continues to be the leading pre-paint service centre in Canada, since 1985. We maintain operations in both Toronto and Montreal serving Central and Eastern Canada. While continuing to maintain our specialized focus, we also joined the Russel Metals Group in 2017 and enjoy their larger company resources and support. For a more detailed look into the Color Steels facility visit our YouTube channel https://www.youtube.com/watch?v=PKLVDWg8zlQ and our website at https://www.russelmetals.com/en/company/color-steels/

Reasons to Join Our Team!

• Competitive base salary


• Profit-sharing plan


• Benefits program


• Pension plan


• Development and Growth Opportunities


• Various incentive and recognition programs


• Bonuses

Color Steels Inc. is currently seeking an individual for the position of Inside Sales Support Representativein our Thornhill, ON location. In this role, you will be responsible for accurately entering customer sales orders into our system and ensuring timely communication with our internal teams.

Job Responsibilities:

• 
  

  Enter customer orders into our ERP system accurately and efficiently

  
  


• 
  

  Confirm order details and lead times with customers, providing expert advice on matching products with requirements (training provided)

  
  


• 
  

  Collaborate with purchasing, operations, logistics, and other departments to ensure smooth order fulfillment

  
  


• 
  

  Provide courteous and professional support to customers via phone and email

  
  


• 
  

  Assist with general administrative and support tasks as needed.

  
  

Requirements/Qualifications:

• 
  

  Previous experience in customer service, order entry, or sales support is strongly preferred

  
  


• Post secondary education is an asset


• 
  

  Strong attention to detail and accuracy

  
  


• 
  

  Excellent communication and interpersonal skills (verbal and written)

  
  


• 
  

  Ability to multitask and manage time effectively in a fast-paced environment

  
  


• 
  

  Proficient with computers and Microsoft Office (experience with ERP systems is an asset).

  
  

We are an organization that is committed to the principles of Employment Equity which includes maintaining a fair, equitable and diverse workforce. All qualified candidates are encouraged to apply.

Links

Russel Metals on Instagram:https://www.instagram.com/russelmetals/
Careers Page:https://www.russelmetals.com/en/careers/
LinkedIn:https://www.linkedin.com/company/russel-metals/about/
Russel Metals Website:https://www.russelmetals.com/en/
#INDLW

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

Referrals increase your chances of interviewing at Russel Metals by 2x

Get notified about new Inside Sales Representative jobs in Vaughan, Ontario, Canada.

Regional Account Manager - Industrial Service and Repair Sales: western GTA

Regional Account Manager - Industrial Service and Repair Sales: western GTA

Mississauga, Ontario, Canada CA$27.00-CA$30.00 11 hours ago

Richmond Hill, Ontario, Canada 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.