Inside Sales Supervisor

Rex Power Magnetics; Vaughan; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Inside Sales Agent to lead a talented team in the electrical sector. This role involves supervising the pricing of distribution transformers, managing complex project quotations, and supporting marketing initiatives. With a focus on customer interaction and project management, the position offers a chance to contribute significantly to the company's success. Join a forward-thinking organization that values your expertise and offers a supportive environment for professional growth. If you are motivated and have a passion for the electrical industry, this opportunity is perfect for you.

Benefits

Competitive Pay

Benefits

Profit Share

Opportunities for Advancement

Stable Work Environment

Qualifications

• Multi-year experience in senior sales within the electrical industry is essential.
• Strong computer skills and knowledge of contract law are required.

Responsibilities

• Supervise and participate in pricing for distribution transformers.
• Oversee major project quotations and ensure compliance with submission requirements.
• Assist in marketing campaigns and provide customer-facing support.

Skills

Electrical Industry Experience

Supervisory Experience

Excellent Communication Skills

Customer Service Skills

Organizational Skills

Intrinsic Motivation

Prioritization Skills

Tools

Spreadsheet Software

Document Management Systems

PDF Handling Tools

Job description

Rex Inside Sales Agents form a 7 person Inside Sales Team. This is a supervisory role for the department, whose primary function includes providing quotations, processing orders, and interacting with customers; this includes the more complex (commercially & technically) projects that Rex bids on. ELECTRICAL INDUSTRY EXPERIENCE and SUPERVISORY EXPERIENCE are mandatory requirements for application. Responsiveness, resourcefulness, and tactful methodical handling of large projects is expected. In this role, the employee acts as a resource, supports our marketing activities, and personally handles an exemplary volume of customer inquiries.

About Rex Power Magnetics: Rex is a leading manufacturer of Dry-Type Transformers. Rex offers competitive pay, benefits, profit share, and a stable, safe and harmonious place to work. A job well done is appreciated here, and there exists opportunities for advancement and growth with the company.

Qualifications:

• Multi-year Experience within a senior sales function in the electrical industry
• Excellent competence of electrical industrial equipment, relevant quality systems, and certifications
• Multi-year experience with personnel supervision and delegation of tasks
• Knowledge of contract law, commercial terms and conditions for the sale of goods, strong computer skills, including spreadsheet, document management server, pdf handling, etc.
• Excellent communication skills, interpersonal skills, customer service inclination, positive attitude.
• Excellent prioritization, ability to maintain focus, organization, and productivity.
• Intrinsic motivation, intrinsic goal-setting for improvement of quality and department function

Duties & Responsibilities:

1. Supervision and Participation in Provide Pricing for distribution transformers:
   • Utilize Rex Price Book, Customer Price lists, discount tables, and general directives from Marketing Manager, to price requests in a timely and professional manner
   • Utilize above noted resources for price verification/amendment of orders. Perform required steps before order entry stage.
   • Collect design and commercial feedback from others, compile and submit quotations.
   • Obtain cost for special components, discuss charges/adders for special cases.
   • Enter required data on order cover sheet.
2. Supervision and Participation in Marketing & Communications Support:
   • Fulfil requests for marketing materials (development, distribution, etc)
   • Assist in completion of marketing campaigns (web, print, etc) with leadership from Marketing Manager and US Sales Manager.
   • Assist in development of marketing collateral (web, print, etc)
3. Oversee and Handle Major Project Quotations:
   • Detailed technical and commercial review for technically and commercially complex RFPs
   • Procure/prepare components, purchased parts
   • Comply with submission requirements (datasheets, markups, SLD interpretation)
   • Fulfil management assigned objectives, with accountability for business level, rush loading level, and profit targets
   • Support new systems for logging and document coordination
   • Provide technical/pricing resource for Inside Sales
   • Participate in projects (ie Price List Analysis, new customer price lists)
   • Assist with cost estimation; provide direction for escalated requests
   • Assist on distribution transformer requests when urgently required
4. Marketing & Communications Support:
   • When requested, provide customer facing support, technical resources and clarification, preliminary technical assistance, and marketing resources

Health & Safety:

• Observe company safety rules and procedures; set an example for office/plant conduct, professionalism, and harmony.
• Promote an atmosphere of strict adherence to health & safety protocols

Office Conduct:

• Assist others (within department and outside of department) to support the shared objectives of the company as a whole.
• Respect the assigned office hours, break times, and lunches. Discuss vacation and time-off with manager long in advance.
• Promote a friendly and professional office environment, free of discrimination, violence, or harassment.

Job Type: Full-time, Permanent, in person.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Appliances, Electrical, and Electronics Manufacturing