Inside Sales Specialist — Burlington, ON | Growth & Benefits

Rexel Group; Burlington; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Work-life balance

Benefits & pension

Career opportunities

Employment equity

Job summary

Rexel is seeking an Inside Sales Representative based in Burlington, ON to directly service customers via phone and email, process orders, inquiries, and quotations, and maintain a high level of customer service. The role involves confirming stock, suggesting alternatives, and making outbound calls to grow business.

Ideal candidates have 2+ years in inside sales or customer service, strong communication skills, multitasking ability, and familiarity with electrical products; AS400 experience is

Qualifications

• Two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• Be computer literate.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Team player with product knowledge of the electrical business.
• 1-5 years at an electrical distributor experience.

Responsibilities

• Directly service customers via phone and email daily.
• Process orders, inquiries and quotations daily.
• Maintain high level of customer service.
• Confirm stock availability and suggest alternatives.
• Make follow-up calls to customers on quotations.
• Make at least four outbound calls per day to solicit additional business.
• Assist customers with ecommerce inquiries.

Skills

Inside sales experience

Customer service experience

Communication

Multitasking

Time management

Education

Electrical apprenticeship experience

Tools

AS400

Job description

Rexel is seeking an Inside Sales Representative based in Burlington, ON to directly service customers via phone and email, process orders, inquiries, and quotations, and maintain a high level of customer service. The role involves confirming stock, suggesting alternatives, and making outbound calls to grow business.

Ideal candidates have 2+ years in inside sales or customer service, strong communication skills, multitasking ability, and familiarity with electrical products; AS400 experience is