Inside Sales Representative

Rexel Group; Burlington; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Benefits plans

Pension plans

Career opportunities

Positive work-life balance

Job summary

Rexel Canada Electrical Inc. in Burlington, ON is seeking an Inside Sales Representative to service customers by phone and email, process orders and quotations, and ensure top-tier service.

The role requires 2+ years inside sales or customer service, strong communication, multitasking, and knowledge of the electrical distribution field. AS400 experience is a plus; electrical apprenticeship is beneficial.

Qualifications

• Minimum 2 years inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• AS400 experience would be an asset; electrical knowledge is a plus.
• Team player with product knowledge of the electrical business.
• 1–5 years at an electrical distributor experience.

Responsibilities

• Directly service customers via phone and email daily.
• Process orders, inquiries and quotations.
• Maintain high level of customer service and stock confirmation.
• Make follow-up calls on quotations and four outbound calls daily.
• Assist customers with ecommerce inquiries.

Skills

Customer communication

Relationship building

Multitasking

Time management

Phone & email service

Education

Electrical apprenticeship experience

Tools

AS400

Job description

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under eight distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, Talley, Jacmar and TC360.

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

As an Inside Sales Representative based in Burlington, ON, your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Qualifications:

• A minimum of two years of inside sales or customer service experience
• Proven ability to communicate effectively and build customer relationships
• Strong multitasking and time management skillsAS400 experience would be an asset
• Electrical apprenticeship experience is considered an advantage.
• Team Player.
• Product knowledge of the electrical business
• 1-5 years at an electrical distributor experience.

The anticipated annual base salary range for this position is CAD 45000 – 65000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.

What We Offer:

• Our employees enjoy a positive work- life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• Rexel does not use artificial intelligence (AI) tools to make final hiring decisions. Where technology is used (for example, to schedule interviews or manage applications), assessments and hiring decisions are made by our hiring team members in accordance with applicable privacy laws and our commitment to a fair and transparent recruitment process.
• Weprovidecompetitivecompensation,comprehensivebenefitsplans,andpensionplans,alongwitharemarkablerangeofcareeropportunities - whether advancing in your current field or exploring something entirely new. If you are motivated, we will help you find the career path that suits you.
• RexelCanadaiscommittedtoEmploymentEquityandvaluesadiverse workforce, recognizing each employee's unique talents and skills.