Inside Sales Specialist

Dayforce; Oakville; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

RRSP matching

Profit sharing

Paid training

Career development

Team culture

Job summary

Dayforce in Oakville, Ontario is seeking an enthusiastic Inside Sales Specialist to help grow our business across Eastern Canada. You will build relationships with customers, generate leads, qualify opportunities, and guide buyers from initial contact through to close, collaborating with Field Sales and Customer Service to ensure a seamless experience.

Ideal candidates have 1–3 years in inside sales or similar roles, experience with CRM systems (Salesforce a plus), and strong communication.

Qualifications

• 1–3 years of experience in inside sales, outbound sales, business development, lead generation or account management.
• Experience in fire and life safety, industrial, healthcare, technical products or product distribution is an asset.
• Post-secondary education is preferred.
• Strong communication and interpersonal skills with professional phone and email etiquette.
• Comfortable making outbound calls, generating new leads and having conversations with prospective customers.
• Experience using CRM systems; Salesforce experience is an asset.

Responsibilities

• Build and maintain strong relationships with new and existing customers, understanding their needs and identifying opportunities to grow their business.
• Generate new business through inbound and outbound calls, lead generation, follow-up and proactive account management.
• Qualify leads, uncover customer needs and move opportunities through the sales process from initial contact to close.
• Use upselling and cross-selling strategies to grow existing accounts and achieve sales and revenue targets.
• Prepare quotes, proposals and bids and follow up with customers to close opportunities.
• Work closely with Field Sales, Customer Service and Operations to ensure a smooth customer experience.
• Be comfortable sharing leads, opportunities and customer relationships with the broader sales team, recognizing that success is a shared effort.
• Maintain accurate customer, lead and opportunity information in Salesforce CRM, including managing an active and healthy sales pipeline.

Skills

Inside sales

Lead generation

Account management

Communication

Team collaboration

Education

Post-secondary education

Tools

Salesforce

Job description

We’re looking for an enthusiastic and motivated Inside Sales Specialist to join our team and help grow our business across Eastern Canada.

In this role, you’ll build relationships with customers, identify new business opportunities, generate leads, and help customers find the right safety products and solutions for their needs. You’ll work closely with our Field Sales and Customer Service teams to provide a seamless customer experience from the first conversation through to the sale.

Experience in safety, industrial, healthcare, technical sales or B2B product distribution is an asset. French language skills would be a strong advantage.

What You’ll Do

• Build and maintain strong relationships with new and existing customers, understanding their needs and identifying opportunities to grow their business.
• Generate new business through inbound and outbound calls, lead generation, follow-up and proactive account management.
• Qualify leads, uncover customer needs and move opportunities through the sales process from initial contact to close.
• Use upselling and cross-selling strategies to grow existing accounts and achieve sales and revenue targets.
• Prepare quotes, proposals and bids and follow up with customers to close opportunities.
• Work closely with Field Sales, Customer Service and Operations to ensure a smooth customer experience.
• Embrace a team-selling approach, working collaboratively with Field Sales, Customer Service and Operations to identify opportunities, share customer insights and support the overall sales strategy.
• Be comfortable sharing leads, opportunities and customer relationships with the broader sales team, recognizing that success is a shared effort.
• Maintain accurate customer, lead and opportunity information in Salesforce CRM, including managing an active and healthy sales pipeline.
• Identify opportunities to expand profitable business and support inventory management by working closely with Operations.
• Stay informed about our products and solutions and confidently communicate their value to customers.
• Occasionally participate in customer events, trade shows, training, mine rescue competitions and other company activities.
• Support other sales-related initiatives and projects as required.

What You Bring

• 1-3 years of experience in inside sales, outbound sales, business development, lead generation or account management, preferably in a B2B environment.
• Experience in fire and life safety, industrial, healthcare, technical products or product distribution is an asset.
• Post-secondary education is preferred.
• Strong communication and interpersonal skills with professional phone and email etiquette.
• Comfortable making outbound calls, generating new leads and having conversations with prospective customers.
• Comfortable working in a team-selling environment, collaborating with others to develop opportunities and achieve shared sales goals.
• A collaborative mindset and willingness to support team members while also taking ownership of your own sales activities and targets.
• A customer-focused approach and genuine interest in building long‑term relationships.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Comfortable working independently while also collaborating with a broader sales and customer service team.
• Computer savvy, with experience using Microsoft Office and CRM systems; Salesforce experience is an asset.
• French language skills are considered a strong asset.

What We Offer

• $55,000–$65,000 base salary, plus success‑based bonus and annual profit‑sharing opportunity.
• Medical, dental, vision, EAP and other group benefits for you and your family.
• Company‑matched RRSP contribution plan.
• Paid training and opportunities for career development and advancement.
• The opportunity to build your career with an established Canadian organization focused on health, safety and protecting people at work.
• A collaborative team and a culture built around our Face of Levitt‑Safety Fundamentals and family values.