Inside Sales/Senior Inside Sales Representative

Electro-Federation Canada; Mississauga; On-site; CAD 50,000 - 75,000; Full time

Job summary

A prominent electrical distributor seeks an Inside Sales Representative for a full-time on-site role in the Toronto area. The successful candidate will be responsible for customer interactions, product promotion, and timely responses to inquiries. The ideal applicant is experienced in the electrical industry and possesses excellent communication and service skills.

Qualifications

• 2-5 years of experience in the Canadian Electrical Industry
• Detail-oriented, organized, and able to multi-task.
• Excellent customer service with a willingness to exceed expectations.

Responsibilities

• Responding promptly to customer inquiries and making outbound calls.
• Preparing customer quotes and expediting orders efficiently.
• Assisting the warehouse and participating in other company events.

Skills

Communication

Listening

Learning on the Fly

Attention to Detail

Customer Service

Tools

Excel

AS400

Job description

Inside Sales Representative/Senior Inside Sales Representative

Nedco is a 100-year-old leading electrical distributor in Canada, committed to high quality and customer service. The company's dedication to value and ongoing training empowers their teams to provide quality solutions to customers and exceed their expectations.

Role Description

This is a full-time on-site role for an Inside Sales Representative located in Vaughan, Newmarket, or the Toronto area. (3 vacancies)

The Inside Sales Representative (ISR) is responsible for promoting products and services to customers.

The ISR is accountable for responding promptly to customer inquiries, making outbound calls to potential customers, and preparing customer quotes. He/she is also responsible for preparing small order quotes on urgent contracting jobs, offering product knowledge to customers, and expediting orders efficiently.

Additional duties may include assisting the warehouse and counter areas, as well as participating in other company events.

Qualifications

• Communication - Excellent verbal and written communication skills. Ability to write routine reports and correspondence to customers, and speak effectively over the telephone to recommend appropriate products and services.
• Listening - Practices attentive and active listening; has patience to hear people out; accurately restates others' opinions, even when disagreeing.
• Learning on the Fly - Learns quickly when facing new problems; is a versatile learner; open to change; analyzes successes and failures for improvement clues; experiments and tries new solutions; enjoys challenging tasks; quickly grasps essential concepts.
• Attention to Detail - Detail-oriented, able to multi-task and prioritize work with minimal supervision.
• 2-5 years of experience in the Canadian Electrical Industry.
• Organized and detail-oriented.
• Proficient in computer software, especially Excel and AS400.
• Excellent customer service skills with a willingness to go above and beyond to meet customer needs.