Inside Sales Representative (Remote)

Minacs; Beaverdell; Remote; CAD 30,000 - 60,000; Full time

Job summary

Join a leading global organization as a remote Inside Sales Representative, providing exceptional customer service and support. This role offers career growth and personal development opportunities, along with a supportive work environment. Ideal for those passionate about sales and customer experiences.

Benefits

Paid Training

Performance Incentives

Employee Referral Bonuses

Health/Dental/Vision Insurance

Retirement Plan

Paid PTO and Holidays

Qualifications

• 1+ year of proven sales experience.
• Strong understanding of sales processes and communication.
• Proficiency in fast-paced multi-tasking.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales, prospect, negotiate, and present.
• Track, document, and retrieve information in databases.

Skills

Sales Experience

Communication

Negotiation

Relationship-Building

Multi-tasking

Education

High School Diploma or GED

Tools

PC Knowledge

Job description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?

Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join a diverse team from 70+ countries where all members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. About 80% of our managers and leaders have been promoted from within! We also offer FREE Learning and Leadership Development programs to help you achieve your career goals.

WHAT YOU WILL DO IN THIS ROLE

• Provide inbound and outbound customer support using a call flow guide
• Close sales, prospect, negotiate, present, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when selling products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

We value your skills, integrity, knowledge, and compassion. Other qualifications include:

• 1+ year of proven sales experience (meeting quotas, working on commission, selling products/services)
• Strong understanding of sales processes, relationship-building, communication, negotiation, and closing deals
• A high school diploma or GED
• A quiet, distraction-free environment to work from at home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer skills and PC knowledge
• A desktop or laptop for testing; a work computer may be provided but is not guaranteed
• High-speed internet (no wireless/hotspots or satellite) and a smartphone

WHAT’S IN IT FOR YOU

We champion our people and invest in their success. Benefits include:

• Starting wage between $16 and $18 (not below applicable minimum wage)
• Paid training and performance incentives
• Employee referral bonuses
• Retirement plan, paid PTO and holidays, health/dental/vision insurance, Employee Assistance Program
• Health and wellness programs
• Mentorship programs
• Programs supporting diversity, equity, inclusion, sustainability, and community
• Celebrations for various company and community events

REIMAGINE THE BEST VERSION OF YOU!

If this sounds like the right next step, apply today and join over 440,000 game-changers worldwide calling Concentrix their employer of choice.

Concentrix is an Equal Opportunity Employer committed to a workplace free from discrimination and harassment. Currently, this position is available in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, SK.