Inside Sales Representative - IT Solutions

Xerox Corporation; Winnipeg; On-site; CAD 42,000 - 65,000; Full time

Job summary

Xerox Corporation in Winnipeg, Canada, is seeking an Inside Sales Representative to develop and maintain relationships with new and existing customers, managing sales processes and driving growth. You will support the assigned account manager through outbound calls, emails, and product promotions, maintain product knowledge, pricing, and CRM data, and strive to meet monthly targets.

This role emphasizes communication, persistence, and collaboration within a hybrid work environment with strong

Qualifications

• Experience in inside sales or similar role focusing on lead generation and closing.
• Ability to manage multiple prospects and meet targets in a hybrid/remote environment.
• Strong communication and active listening skills.

Responsibilities

• Conduct outbound calls and emails to generate sales and qualify leads.
• Prepare and deliver product/service presentations to customers.
• Manage sales pipeline and renewals, tracking progress in CRM.
• Collaborate with account managers to meet monthly targets and drive revenue.
• Provide timely updates on activities and challenges.

Skills

Outbound calls

Negotiation

Relationship building

Communication

Tools

CRM systems

Job description

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visitXerox Careers . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visitXerox Job Search .

Employees are also afforded a comprehensive suite of benefits. Please visitXerox Careers.

• medical
• dental
• life insurance
• an Employee Assistance Program (EAP)
• Paid Time Off
• holidays
• disability
• retirement benefits

Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at www.xerox.com .

As an Inside Sales Representative you will be responsible for developing and maintaining relationships with new and existing customers, managing sales processes, and driving business growth through effective sales strategies. Your primary focus is to support your assigned account manager in reaching targets and providing additional value through reaching out to prospects via phone, email, and other communication platforms to promote our products and services.

Overview

• Conduct outbound calls and reach out to potential leads to generate sales. (Target 25 per month)
• Respond to customer inquiries and provide detailed information about our products and services.
• Maintain a thorough knowledge of the company’s products, pricing, and promotions to effectively communicate to customers.
• Utilize CRM systems to manage customer interactions, record details of inquiries, complaints, or comments, as well as actions taken.
• Achieve and exceed monthly team sales targets.
• Prepare renewals and Deal registration reports and analyze data to understand sales trends and potential areas for improvement and to initiate proactive renewal selling.
• Follow up with customers to ensure satisfaction, manage accounts, and encourage repeat business and referrals.
• Process orders and quotes, ensuring accuracy.

Key Responsibilities

Lead Generation

• Conduct outbound calls (from MQL generated campaigns) and emails to prospects to generate interest in our products/services.
• Qualify leads and set appointments for further engagement by the sales team and vendor reps to create a 4-legged call. (target 3 a quarter- with Tier 1 vendors)
• Deliver compelling product/service presentations to potential customers and assist with RFP and Tenders.
• Clearly articulate the value proposition and benefits of our offerings of our tier 1 vendors to articulate a 360 selling solution.
• Address customer questions and objections to facilitate the sales process.
• Manage and maintain a sales pipeline, tracking leads and opportunities.
• Enter and Maintain Deal regs and renewals of Deal regs.
• Provide regular updates on sales activities, progress, and challenges.

As an Inside Sales Representative you will be responsible for developing and maintaining relationships with new and existing customers, managing sales processes, and driving business growth through effective sales strategies. Your primary focus is to support your assigned account manager in reaching targets and providing additional value through reaching out to prospects via phone, email, and other communication platforms to promote our products and services.

Overview

• Conduct outbound calls and reach out to potential leads to generate sales. (Target 25 per month)
• Respond to customer inquiries and provide detailed information about our products and services.
• Maintain a thorough knowledge of the company’s products, pricing, and promotions to effectively communicate to customers.
• Utilize CRM systems to manage customer interactions, record details of inquiries, complaints, or comments, as well as actions taken.
• Achieve and exceed monthly team sales targets.
• Prepare renewals and Deal registration reports and analyze data to understand sales trends and potential areas for improvement and to initiate proactive renewal selling.
• Follow up with customers to ensure satisfaction, manage accounts, and encourage repeat business and referrals.
• Process orders and quotes, ensuring accuracy.

Key Responsibilities

Lead Generation

• Conduct outbound calls (from MQL generated campaigns) and emails to prospects to generate interest in our products/services.
• Qualify leads and set appointments for further engagement by the sales team and vendor reps to create a 4-legged call. (target 3 a quarter- with Tier 1 vendors)

Sales Presentations

• Deliver compelling product/service presentations to potential customers and assist with RFP and Tenders.
• Clearly articulate the value proposition and benefits of our offerings of our tier 1 vendors to articulate a 360 selling solution.
• Address customer questions and objections to facilitate the sales process.

Pipeline Management

• Manage and maintain a sales pipeline, tracking leads and opportunities.
• Enter and Maintain Deal regs and renewals of Deal regs.
• Provide regular updates on sales activities, progress, and challenges.

Relationship Building

• Cultivate and maintain positive relationships with prospects and existing customers.
• Work collaboratively with other team members to ensure customer satisfaction and retention.
• Work to build and collaborate with our strategic vendor account managers.

Sales Targets

• Meet or exceed monthly and quarterly sales team targets.
• Providing exceptional support to assigned AM through accurate efficient quoting.

Requirements

• Strong selling and negotiation skills.
• Ability to build rapport quickly with customers.
• Capable of working independently and as part of a team.
• High level of motivation and persistence.

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