Inside Sales Representative (Grande Prairie, AB)

wolseley; Grande Prairie; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Annual bonus

Profit-sharing opportunities

Paid vacation

Education reimbursement

Job summary

Wolseley Canada is recruiting an Inside Sales Representative for the Grande Prairie location. You will support customers with product selections, pricing, quotations, and order processing while building strong relationships in a fast-paced branch environment.

You will complete orders, provide accurate pricing and inventory details, and help with warehouse and delivery tasks. A customer-focused mindset, post-secondary education in business, and experience in inside sales are valued.

Qualifications

• Experience in inside sales within construction, HVAC, plumbing, waterworks, or related industry.
• Excellent customer service and ability to upsell products.
• Strong communication and multitasking skills; bilingualism is an asset (French/English).
• Valid driver''s license and ability to operate company vehicle when required.

Responsibilities

• Process orders and quotations accurately, applying established margins.
• Provide pricing, inventory, and delivery information to customers.
• Build relationships with new and existing customers via phone and email.
• Support outside sales staff with quotations and order processing.
• Assist with branch operations, warehouse, yard, and deliveries as needed.
• Participate in branch on-call rotation after training.

Skills

Inside sales

Customer service

Relationship building

Bilingual (French & English)

Education

Post-secondary education in Business Administration or related field

Tools

AS400

Microsoft Office

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Why You'll Love Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
• Paid vacation, sick time, and paid birthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

The Opportunity

Join the Grande Prairie location as an Inside Sales Representative, where you'll support customers with product selection, pricing, quotations, and order processing while building strong customer relationships. This is a great opportunity for a customer-focused sales professional looking to grow their industry knowledge and contribute to a collaborative, fast-paced branch environment.

What you will do:

• Complete the order process, including offering pricing terms according to established margins, sourcing additional products, and generating sales orders.
• Enter quotations and orders into the system accurately and in a timely manner.
• Provide customers with accurate pricing, inventory, and delivery information.
• Build and maintain relationships with new and existing customers by phone and email to drive additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customer requests and inquiries promptly and professionally.
• Achieve sales targets and objectives by promoting and upselling products.
• Support branch operations by assisting with warehouse, yard, and inventory-related activities as required.
• Perform local deliveries and customer pickups when needed.
• Participate in the branch on-call rotation once fully trained and scheduled.
• Adhere to company safety policies and regulations.

What you will bring:

• Post-secondary education in Business Administration, Civil Engineering Technology, or a related discipline is considered an asset.
• Previous inside sales experience in the construction, HVAC, plumbing, waterworks, or related industry preferred.
• Experience with valves and valve estimation is considered an asset.
• Valid driver's license and ability to safely operate a company vehicle when required.
• Willingness to support multiple areas of branch operations, including sales, warehouse, yard, and delivery functions.
• Strong computer skills, including Microsoft Office; AS400 experience is an asset.
• Commitment to delivering exceptional customer service.
• Demonstrated initiative with the ability to work independently and as part of a team.
• Strong organizational and multitasking skills.
• Bilingualism (French and English) is considered an asset.

Existing Position: Backfill

#INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note: Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory c