Inside Sales Representative

Air Liquide; Winnipeg; On-site; CAD 42,000 - 56,000; Full time

Job summary

Air Liquide in Winnipeg, MB is seeking an Inside Sales Representative to build lasting relationships with customers and support sales efforts across welding and industrial products. In this frontline role you will assist customers with product selection, pricing and order processing, while aligning with the logistics team to ensure timely deliveries.

You will engage in post-sales follow-up, prepare quotations, and collaborate with account executives to develop market opportunities.

Qualifications

• 2 to 5 years of industry experience, customer service or sales of welding or industrial products.
• Knowledge of welding processes and products is an asset but not mandatory.
• Good knowledge of computer systems and Google Suite.
• Secondary diploma.
• A positive attitude and customer service focus.
• Forklift experience would be an asset as well.
• Ability to lift 50lbs.

Responsibilities

• Listen to customers to advise on products, prices and availability.
• Receive and process orders (phone, email, fax).
• Prepare quotations and tender requests.
• Support local account executives with back-office tasks.
• Conduct phone cold-calls and blitz campaigns.
• Post-sales follow-up to ensure satisfaction.
• Organise product displays and store layout.
• Coordinate delivery with logistics team.
• Learn new systems to provide accurate pricing and quotes.
• Assist with tracking orders and cylinders.

Skills

Customer service

Sales

Welding knowledge

Computer skills

Education

Secondary diploma

Tools

Google Suite

Job description

## Inside Sales RepresentativeApply: Winnipeg, MB - 58 Weston St: Full time: Posted Today: R10101160## How will you CONTRIBUTE and GROW?This job will lead you to build lasting relationships with customers and collaborate on developing business markets. You will have the chance to evolve in an organization where collaboration and customer satisfaction are the core of our business. We are offering a key position for an exceptionally customer-centric individual! As front line customer service in our retail stores, you will have the opportunity to:* Listens actively to customers to advise them on products, prices and availability in order to satisfy their needs. Answers technical questions.* Adheres to, and follows Good Manufacturing Practices (GMP) as it pertains to medical gases, and medical devices within the scope of their role.* Receives and processes customer orders (phone, email in, fax, etc)* Prepares quotations and standard tender requests.* Provides support to the local account executives for back-office activities.* Performs phone “cold-calls” for network customers and “blitz” in some market segments.* Does post-sales follow-up to ensure customer satisfaction* Organises the display of products in the store* Process and confirm delivery slips.* Communicates with the logistics team to ensure cylinder replenishing.* Use your welding knowledge and experience to deliver products to our customers, and help them find the right supplies for their projects and business needs* Learn new computer systems, enabling you to give accurate information, pricing and quotes for our customers.* Learn how to track orders/cylinders and expand your knowledge in logistics* Work in a clean and organized environment by maintaining our product displays* Get to know our customer base both on the front line and making deliveries, learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement opportunities!## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?* 2 to 5 years of industry experience, customer service or sales of welding or industrial products* Knowledge of welding processes and products is an asset but not mandatory* Good knowledge of computer systems and google suite* Secondary diploma* A positive attitude and customer service focus* Forklift experience would be an asset as well* Ability to lift 50lbs