Inside sales representative

VitalAire Canada Inc.; Sherbrooke; On-site; CAD 42,000 - 62,000; Full time

Job summary

Air Liquide in Sherbrooke seeks an Inside Sales Representative to sell welding equipment, tools, and supplies while delivering exceptional customer service in person, by phone, and by email. You will process orders, prepare quotes, manage inventory, and stay informed about competitors.

The role emphasizes order management, data entry, and proactive customer solutions to meet diverse needs in a busy retail setting.

Qualifications

• 2 to 5 years of experience in the industry, customer service, or sales of welding or industrial products.
• Good knowledge of computer systems and the Google suite.
• High school diploma.
• Class 5 license, clean driving record.
• Positive attitude and focus on customer service.
• Ability to lift 50 pounds.

Responsibilities

• Welcome and advise customers and provide first-rate assistance in selecting welding equipment, durable goods, power tools, safety supplies, and industrial gases.
• Provide excellent customer service in person, by phone, and by email.
• Meet customer needs by recommending appropriate products and services.
• Analyze and expedite customer orders in a timely manner and enter data into the inventory control system.
• Ensure inquiries regarding billing, bottle balances, order status, and delivery times are handled appropriately.
• Assist the manager in ordering merchandise and restocking to maintain stock levels.
• Prepare and deliver sales proposals and identify competitive market activities.

Skills

Customer service

Sales

Communication

Education

High school diploma

Tools

Google Suite

Inventory software

Job description

## Inside sales representativeApply: Sherbrooke, QC - Retail shop: Full time: Posted Today: R10102784## How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Air Liquide, we RESPECT, HONOR and VALUE diversity.# **Air Liquide is Hiring for an Inside Sales Representative** * This position is located at our **Sherbrooke** satellite.* We are looking for an enthusiastic person who is committed to customer service.* Knowledge of welding processes and products is an asset.**Summary Job Description:** The Inside Sales Representative (ISR) is responsible for selling welding equipment, tools, and supplies to customers. They play a key role in customer service, providing expert advice and collaborating with colleagues to meet customer needs. The ISR is also responsible for processing orders, managing inventory, preparing quotes, and staying informed about competitors' activities. They actively contribute to the smooth operation of the store and customer satisfaction. **Key Responsibilities** Welcome and advise customer* Provide first-rate assistance to customers in selecting welding equipment, durable goods, power tools, safety supplies, and industrial gases.* Provide excellent customer service in person, by phone, and by email.* Meet customer needs by recommending appropriate products and services. Order Management:* Analyze and expedite customer orders in a timely manner.* Enter sales data, quotes, and other relevant information into the inventory control system.* Ensure that customer inquiries regarding billing issues, bottle balances, order status, and delivery times are handled appropriately. Maintaining inventory:* Assist the manager in ordering the appropriate merchandise to ensure that stock remains at an acceptable level.* Restock merchandise in the store. Prospecting and competitive intelligence:* Prepare and deliver effective presentations and sales proposals to potential customers.* Identify, monitor, and document competitive market activities by gathering current market information on pricing, products, new products, delivery schedules, and merchandising techniques.## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?**Required Qualifications*** 2 to 5 years of experience in the industry, customer service, or sales of welding or industrial products* Good knowledge of computer systems and the Google suite* High school diploma* Class 5 license, clean driving record* Positive attitude and focus on customer service* Ability to lift 50 pounds