Inside Sales Representative

North West Rubber; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A Canadian company, North West Rubber, is seeking an Inside Sales Representative to support various business divisions. This role involves assisting the outside sales team, building customer relations, and engaging in promotional activities. The ideal candidate will have strong communication skills, sales experience, and the ability to work collaboratively. This position also offers a comprehensive benefits package, including health and life insurance, alongside a salary and bonus structure.

Benefits

Benefits Package (dental, health, life insurance)

Salary + Bonus

Qualifications

• Sales and customer service training or equivalent experience required.
• Fluency in English with excellent communication skills.
• Experience in a manufacturing environment is an asset.

Responsibilities

• Assist outside sales representatives in daily office duties.
• Maintain communication flow and enhance customer relations.
• Research potential leads and make outbound calls.

Skills

Customer service

Sales experience

Communication skills

Team-oriented

Product knowledge

Tools

Microsoft Word

Microsoft Excel

CRM systems

ERP systems

Job description

North West Rubber is a proud Canadian company, originated in Pitt Meadows, British Columbia in 1968. Since our inception, we have expanded our reach to over 50 countries and a dedicated workforce of over 550 employees, we take pride in our commitment to sustainability and innovation. We are currently in search of a Inside Sales Representative to contribute to the success of our three thriving business divisions.

Job Summary

The Inside Sales Representative will be responsible for supporting all areas of the business, including Commercial, Retail, and Agriculture. The primary focus will be assisting the outside sales team, ensuring sales and gross profit targets are met and exceeded.

RESPONSIBILITIES :

Assisting outside sales representatives in daily office duties, answering incoming inquiries, maintaining flow of communication, continuing to build customer relations and interacting with all departments to enhance sales company wide

Creating and maintaining a list / database of current and prospective customers

Cold calling, researching potential leads from business directories, web searches, or digital resources

Cold Calling; making multiple outbound calls to potential clients

Assisting with coordination of tradeshows with the Marketing Department and Outside Sales members

Providing moderate technical support and services to customers

Discussing product requirements and expectations with customers and recommending specific products and solutions

KNOWLEDGE, SKILLS & ABILITIES REQUIRED :

• Sales & customer service training and / or equivalent experience
• Fluency in English, with excellent written and verbal communication skills.
• Sales experience in a manufacturing environment an asset
• Ability to quickly learn new product knowledge
• Experience working in a team-oriented and collaborative environment
• Proficient with Microsoft Word, Excel and experience with CRM and ERP systems
• Possibility of attending tradeshows, so willingness to travel and valid passport are a must

Please share your resume -

For this role, the job location is 2315 Bristol Circle, Oakville, ON .

Benefits :

• Benefits Package (dental, health, life insurance)
• Salary + Bonus

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