Inside Sales Representative

Core & Main; Tecumseh; On-site; CAD 45,000 - 60,000; Full time

Job summary

Core & Main in Tecumseh, Ontario seeks an Inside Sales Support to help facilitate the sales process, handle inquiries by phone and email, and guide orders from inception to shipment.

You will price products using the pricing matrix, manage inventory levels, and assist with proposals and warehousing tasks as needed.

The ideal candidate has 2–5 years in inside sales, strong computer skills, and an associate degree preferred; forklift certification is a plus.

Qualifications

• 2 to 5 years of experience selling in an inside sales environment.
• Experience with inventory sales.
• Associate degree preferred.
• Strong computer skills.
• Forklift certification preferred.

Responsibilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals.
• Procures and maintains inventory; monitors to ensure proper inventory turns.
• Ensures timely shipment of materials and customer satisfaction.
• Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Performs estimating, take-off, and proposal duties as necessary.
• May be asked to assist warehouse staff with pulling and preparing orders for shipment, as well as receiving, verifying, staging and stocking all incoming materials.

Skills

Inside sales experience

Customer service

Pricing / quoting

Inventory management

Strong computer skills

Forklift certification

Education

Associate degree

Tools

Pricing matrix

Inventory software

ERP system

Job description

Job Summary

Serve as a facilitator to the sales process that may generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence. May directly or indirectly support outside sales.

Major Tasks, Responsibilities And Key Accountabilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals.
• Procures and maintains inventory; monitors to ensure proper inventory turns.
• Ensures timely shipment of materials and customer satisfaction.
• Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Performs estimating, take-off, and proposal duties as necessary.
• May be asked to assist warehouse staff with pulling and preparing orders for shipment, as well as receiving, verifying, staging and stocking all incoming materials.

Preferred Qualifications

• Minimum 2 to 5 years of experience selling in an inside sales environment and demonstrated success working with customers.
• Experience with inventory sales.
• Associate degree preferred.
• Strong computer skills desired.
• Forklift Certification Preferred