Inside Sales Representative

Bell Canada; Mississauga; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

Bell Canada is seeking an Inside Sales Representative for their Business Markets team. You will play a key role in managing enterprise-scale customer accounts, driving sales and retention strategies while ensuring exceptional customer experiences. This position offers a dynamic work environment with opportunities for growth within a leading telecommunications provider.

Benefits

35% discount on services

Comprehensive benefits package including medical, dental, and vision

Qualifications

• Experience and demonstrated success within a sales environment.
• Good knowledge of wireless products and services.
• Understanding of complex telecommunications portfolio.

Responsibilities

• Manage, retain, and grow accounts in Bell Business Markets.
• Develop and implement sales strategies.
• Achieve assigned revenue targets and maintain premium customer experience.

Skills

Sales skills

Organization

Time management

Communication

Active listening

Education

GED or equivalent post high school diploma

University degree preferred

Tools

Knowledge of Bell internal applications

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

As an Inside Sales Representative, the successful candidate will carry a mandate to manage, retain and grow accounts in Bell Business Markets - Commercial. Working in a dedicated environment, the successful candidate will be part of a dynamic sales team responsible of maintaining selling in his territory across all Bell Business portfolios, specializing in complex solution selling and retention across multiple verticals. As part of this team, you will fully manage the Bell – Client relationship in this select segment of Mass customers, with emphasis on achieving sales targets and providing a premium customer experience.

Job Duties / Accountabilities

• Promote regular client interactions while proactively engaging short and long term sales and retention discussions with client
• Achieves assigned revenue target by developing new and repeat client business from within an assigned client base
• Able to implement inbound/outbound sales and retention strategies to cover customer base and meet revenue targets
• Ability to successfully partner and network with internal and external partners to provide advanced customer solutions
• Ability to balance and meet individual, franchise and team targets
• Develops, modifies and implements individual sales and retention strategy to meet assigned revenue target
• Manage an account base – retain, re-invest and grow Service and Product revenues
• Prepare, present and update business plans several times per year
• Liaison with back office support groups to execute top quality customer experience
• Ability to issue orders and maintain high level quality / accuracy rate
• Strong sales skills
• Ability to create excellent relationships with customers over the phone and in person
• Strong organization, planning and time management and follow-up skills are critical
• Excellent verbal / written communications skills to clearly expose solutions to our business customers
• Active listening and attentive to client’s needs
• Funnel Management Skills - forecast / analyze sales and revenue trends

Preferred Qualifications / Competencies

• Experience and demonstrated success within a sales environment
• GED or equivalent of post high school diploma as a minimum (University degree preferred)
• Good knowledge and experience of wireless products and services
• Good knowledge of Bell internal applications
• Business products / market knowledge related to telecommunications
• Knowledge of IP concepts and components of the IP network
• Knowledge and understanding of complex portfolio (eg: IPVPN, Bell Total Connect, BID OE, Data, Hosting etc.)

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union

Job Status:Regular - Full Time

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page f or other ways to contact us.

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