Inside Sales Representative

EPIC Information Solutions Inc.; Mississauga; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

EPIC Information Solutions Inc. is seeking an Inside Sales Representative in Mississauga. This role involves managing and growing accounts within Bell Business Markets, focusing on complex solutions and achieving sales targets. Ideal candidates possess strong sales skills, excellent communication, and the ability to build lasting client relationships. Join us to be a part of a dynamic sales team committed to providing premium customer experiences and driving revenue growth.

Benefits

Medical, dental, and vision benefits

35% discount on services

Qualifications

• Strong sales skills required.
• Experience in account management needed.
• Excellent verbal skills to communicate with clients.

Responsibilities

• Manage, retain and grow accounts in Bell Business Markets.
• Achieve assigned revenue target by developing new and repeat client business.
• Implement sales and retention strategies.

Skills

Sales skills

Relationship building

Time management

Verbal communication

Active listening

Education

GED or equivalent

Tools

Account management tools

Job description

Req Id:424183

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Name and description of the hiring department

As an Inside Sales Representative, the successful candidate will carry a mandate to manage, retain and grow accounts in Bell Business Markets - Commercial. Working in a dedicated environment, the successful candidate will be part of a dynamic sales team responsible of maintaining selling in his territory across all Bell Business portfolios, specializing in complex solution selling and retention across multiple verticals. As part of this team, you will fully manage the Bell – Client relationship in this select segment of Mass customers, with emphasis on achieving sales targets and providing a premium customer experience.

Job Duties / Accountabilities

• Promote regular client interactions while proactively engaging short and long term sales and retention discussions with client
• Achieves assigned revenue target by developing new and repeat client business from within an assigned client base
• Able to implement inbound/outbound sales and retention strategies to cover customer base and meet revenue targets
• Ability to successfully partner and network with internal and external partners to provide advanced customer solutions
• Ability to balance and meet individual, franchise and team targets
• Develops, modifies and implements individual sales and retention strategy to meet assigned revenue target
• Manage an account base – retain, re-invest and grow Service and Product revenues
• Prepare, present and update business plans several times per year
• Liaison with back office support groups to execute top quality customer experience
• Ability to issue orders and maintain high level quality / accuracy rate

Essential Qualifications / Competencies

• Strong sales skills
• Ability to create excellent relationships with customers over the phone and in person
• Strong organization, planning and time management and follow-up skills are critical
• Excellent verbal / written communications skills to clearly expose solutions to our business customers
• Active listening and attentive to client’s needs
• Funnel Management Skills - forecast / analyze sales and revenue trends
• Account Management experience

Preferred Qualifications / Competencies

• Experience and demonstrated success within a sales environment
• GED or equivalent of post high school diploma as a minimum (University degree preferred)
• Good knowledge and experience of wireless products and services
• Good knowledge of Bell internal applications
• Business products / market knowledge related to telecommunications
• Knowledge of IP concepts and components of the IP network
• Knowledge and understanding of complex portfolio (eg: IPVPN, Bell Total Connect, BID OE, Data, Hosting etc.)

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union

Job Status:Regular - Full Time

Job Location: Canada : Ontario : Mississauga
Work Arrangement: Hybrid
Application Deadline: 06/27/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback formor visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada,ON, Mississauga

Bell,one of Canada's Top 100 Employers.