Inside Sales Representative

Fresh Start Foods Canada; Milton; On-site; CAD 42,000 - 50,000; Full time

Job summary

Join Fresh Start Foods Canada as a Full-Time Permanent Inside Sales Representative in Milton, Ontario. You will provide outstanding customer service while managing orders and supporting a dynamic sales team. This role offers a competitive salary starting from $42,500/year plus uncapped commissions and a comprehensive benefits package.

Benefits

Comprehensive health and dental benefits

Registered Retirement Savings Plan (RRSP) Matching

Annual Profit Sharing Bonus

Employee Family Assistance Program

Opportunities for career advancement

Training opportunities

Team-oriented work environment

Qualifications

• Previous inside sales or customer service experience.
• Excellent communication and organizational skills.
• Ability to work independently and in a team.

Responsibilities

• Provides customer service, order processing, and delivery support.
• Develops and maintains customer relationships.
• Manages customer orders and supports Outside Sales Representatives.

Skills

Excellent written and verbal communication

Organizational skills

Customer service skills

Problem-solving abilities

Multitasking

Education

Two years previous inside sales or customer service experience

Job description

Fresh Start Foods Canada Ltd.

Join one of the BEST teams in the Industry

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:

• Who are customer centric
• Who are able to deliver on their commitments
• Who value individual excellence and collective performance
• Who care and give back - sustainable agriculture, the environment, corporate citizenship
• Who go above and beyond to provide options for our customers
• Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience

Fresh Start Foods is currently hiring aFull-Time Permanent Inside Sales Representativewho is eager to work in a fast paced team oriented work environment at our Milton , Ontario location.

Position: Full Time, Permanent

Salary and Allowance: From $42,500/year plus uncapped sales commissions, and company paid cell phone

Schedule: Monday to Friday.

Position Summary:

The Inside Sales Representative provides friendly and efficient customer service, order processing and delivery support to customers via phone, email and internet. Strengthens customer relationships through strong product knowledge and product application, delivery coordination, and error resolution.

Duties and Responsibilities:

• Serves as liaison between the Outside Sales Representative and customer.

• Develops and maintains customer relationships.

• Supports and partners with assigned division and customer assignment.

• Manages customer orders manually and completes timely callbacks/e-mails to discuss edits and confirm complete orders.

• Maintain current knowledge of product and system status within divisions to assist Outside Sales Representatives and customers.

• Serves as information resource to Outside Sales Representatives, on product related questions regarding inventory levels and general product information

• Arranges exception deliveries in collaboration with Transportation departments, 3rd party order/delivery systems, aligned with Fresh Start Foods.

• Supports Outside Sales Representatives with order entry.

• Supports Sales penetration.

• Performs other duties as assigned.

Qualifications:

• Two years previous inside sales or customer service experience or an equivalent combination of education, training, and experience.

• Must have excellent written, verbal, organizational and communication skills.

• Must have the ability to multitask, prioritize and be able to work independently or within a team environment.

• Highly motivated self starter with a focus on details and accuracy in a fast paced environment

• Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices

• Must have good customer service and time management skills.

• Ability to problem solve and develop solutions on a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices

• Understand government regulations and commodities

• Ability to perform 10-key data entry

Fresh Start Foods offers a range of benefits, including:

• Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)

• Registered Retirement Savings Plan (RRSP) Matching Program

• Annual Profit Sharing Bonus

• Employee Family Assistance Program

• Opportunities for career advancement

• Employee Recognition Programs

• Company-sponsored events (Family Picnic, Staff Celebration, BBQs)

• Training opportunities

• Full-time hours

• A team-oriented work environment

This is an existing vacancy

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

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Use the words “Accommodation Request” in your subject line.