Inside Sales Representative

Polymershapes; London; On-site; CAD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Paid vacation, holidays, sick days, & 

Full benefits package

RRSP with company match

Growth opportunities

Job summary

Polymershapes is seeking an Inside Sales Representative to be the backbone of our sales force in London, Ontario. You will consult with customers to build your book of business, offering the widest selection of plastics and solution-oriented service.

You’ll help drive growth by handling quotes, orders, and proactive outreach to customers. Ideal candidates excel in communication, teamwork, and negotiation, with a positive attitude and integrity.

Qualifications

• HS diploma or GED required.
• BA/BS in Business or related field preferred or substantial equivalent business experience.
• Strong business writing and verbal communication skills.

Responsibilities

• Build and maintain strong customer relationships and loyalty through exceptional sales and service.
• Generate quotes, process orders, and follow up after orders to ensure satisfaction.
• Provide information about products and services to inquiring customers.
• Place outbound calls to new and existing accounts to identify opportunities and needs.
• Collaborate with office and warehouse teams to ensure accurate, efficient order processing.
• Work with outside sales to increase market share and growth.

Skills

Relationship building

Negotiation

Communication

Team selling

Interpersonal skills

Integrity

Education

High School Diploma or GED

BA/BS in Business or related field

Job description

OFFICE LOCATION: 1420 Global Dr, London, ON N6N 0A1

About the role:

The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Polymershapes will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.

What you’ll do:

• Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
• Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction
• Provide information regarding our products and services to inquiring customers
• Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs
• Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
• Work in concert with the outside sales force to proactively increase market share
• Assist with inventory management based on customer needs
• Perform other duties as assigned

We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!

What you’ll need:

• Strong business writing and verbal communication skills
• Positive and enthusiastic attitude with an eagerness to learn and grow
• Ability to work in an active, team-selling environment where priorities are continually changing
• Exceptional interpersonal and negotiation skills
• High level of honesty and integrity
• High School Diploma or GED required
• (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience
• (Preferred) 1 year or more of commercial experience

What you’ll get:

• Competitive base salary + bonus (profit sharing)
• Paid vacation, holidays, sick days, and personal business days
• Full benefits package (medical, dental, vision, short-term and long-term disability)
• RRSP + company match; 8% max matched up to 4%
• Opportunity for growth

Who are we?

Polymershapes is the leading distributor of plastic sheet, rod, tube, film, and associated products with over 75 years of industry-leading heritage. Through our network of 80+ stocking facilities located throughout the US, Canada, Mexico, and Chile, we provide thousands of diverse customers and industries access to extensive local inventory from world-class supplier partners.

We have plastic distribution’s most knowledgeable and highly trained sales and customer service team. We offer expert conversion capabilities including cut-to-size sheets, film reel conversion, and CNC routing and machining. We consistently deliver innovative solutions to our customers because at Polymershapes, You’re the Center of All We Do!

What makes Polymershapes a great place to work?

We invest in YOU. Our team is dedicated to supporting new members as we expand. We have a broad mix of experience levels and tenures and therefore aspire to build an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional, enabling them to take on tasks that are more complex in the future.

• Exposure to sales and executive leadership
• Protected territories that are assigned exclusively to you
• Ongoing qualified leads
• Defined career paths that promote growth and advancement

“We are employees that wear many hats, and there are no two days that are alike. With such a diverse work environment, there leaves zero opportunity to feel daunted by work life. Whether that be an item that needs to be fabricated, an order that needs to fulfilled, or a customer’s wildest idea that needs to be brought to life; we are there to make it happen.”