Inside Sales Representative

Titan Environmental; Calgary; On-site; CAD 46,000 - 66,000; Full time

Benefits offered by this job

Group health benefits package

RRSP with Employer Matching

Wellness credits

Employee Share Ownership Plan (ESOP)

Profit sharing

Job summary

Titan Environmental, based in Calgary, AB, is seeking an Inside Sales Representative to support growth by building strong customer relationships, identifying sales opportunities, and providing excellent service to prospective and existing clients.

You will respond to inquiries, prepare quotations, coordinate with internal teams, and help drive revenue through proactive sales efforts. This role emphasizes professionalism and a team-oriented culture; wage will depend on skills and qualifications.

Qualifications

• High School Diploma required; post-secondary education in Business, Sales, Marketing, or related field is considered an asset.
• Proven ability to build and maintain strong relationships with clients and stakeholders.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage customers by phone, email, and in person.
• Proficiency in Microsoft Office Suite and experience using CRM or sales management software.
• Strong organizational skills with a high level of professionalism, initiative, and attention to detail.

Responsibilities

• Manage customer inquiries (pricing, product information)
• Learn and become proficient in all industry product knowledge
• Work closely with the Technical Sales Representatives and Procurement
• Prepare and review proposals and quotes with Outside Sales based on project specifications and client needs
• Review RFQ's and technical drawings to develop proposals and quotes based on project specifications and client needs
• Monitor and analyze competitor activity to ensure sales success
• Comply with sales processes and CRM tools to maintain detailed records
• Follow up with customers on orders, quotes and services requested
• Maintain professionalism, tact, and diplomacy to represent the company in a positive manner
• The above do not constitute a complete and exclusive list, and they are subject to change

Skills

Relationship building

Communication

Negotiation

Customer service

Organizational skills

Education

High School Diploma

Tools

CRM software

MS Office

Job description

Operating from offices in Canada and the United States, and supporting projects in several other countries, we are North America’s fastest-growing end-to-end geosynthetics supplier, fabricator, and installer. As an expanding and progressive company, we pride ourselves on four core values — Trust. Quality. Value. Respect. — staying true to our commitment to building Trust with clients and staff, delivering uncompromising Quality, leveraging creativity to secure Value, and fostering a culture of Respect where every individual feels heard and valued. With a focus on our people, we continuously strive to uphold a positive work culture and create an environment where employees have every opportunity for advancement and personal success.

Summary:

Titan Environmental is seeking an Inside Sales Representative to support business growth in our office in Calgary, AB by building strong customer relationships, identifying sales opportunities, and providing excellent service to prospective and existing clients. The successful candidate will act as a key point of contact for customers, responding to inquiries, preparing quotations, coordinating with internal teams, and helping drive revenue through proactive sales efforts. This role plays an important part in promoting Titan's services, maintaining customer satisfaction, and contributing to the company's continued success.

• Manage customer inquiries (i.e. pricing, product information).
• Learn and become proficient in all industry product knowledge.
• Work closely with the Technical Sales Representatives and Procurement.
• Prepare and review proposals and quotes with Outside Sales based on project specifications and client needs.
• Review RFQ's and technical drawings to develop proposals and quotes based on project specifications and client needs.
• Monitor and analyze competitor activity to ensure sales success.
• Comply with sales processes and CRM tools to maintain detailed records.
• Follow up with customers on orders, quotes and services requested.
• Maintain professionalism, tact, and diplomacy to represent the company in a positive manner.
• The above do not constitute a complete and exclusive list, and they are subject to change

Qualifications

• High School Diploma required; post-secondary education in Business, Sales, Marketing, or a related field is considered an asset.
• Valid Class 5 Driver's Licence.
• Proven ability to build and maintain strong relationships with clients and stakeholders.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage customers by phone, email, and in person.
• Proficiency in Microsoft Office Suite and experience using CRM or sales management software.
• Strong organizational skills with a high level of professionalism, initiative, and attention to detail.
• Effective problem-solving abilities and the capacity to make sound decisions in a fast-paced environment.
• Ability to work independently while also contributing positively to a collaborative, team-oriented workplace.
• Demonstrated commitment to continuous learning, improvement, and professional development.
• Customer-focused with a strong desire to deliver exceptional service and support business growth.

Preferred Qualification:

Previous experience in inside sales, customer service, account management, or a related customer-facing role.

• Additional consideration will be given to a candidate in a similar role relating to construction products.

Benefits Package

We believe in fostering a work environment that supports the well‑being and financial security of our employees. As part of our commitment to your success and satisfaction, we offer a comprehensive benefits package designed to enhance both your professional and personal life.

• Our group health benefits package provides you and your eligible dependents with access to a wide range of medical, dental, and vision care services. We understand the importance of your health and are dedicated to supporting your well‑being.
• Group RRSP with Employer Matching:
  Planning for your financial future is crucial, and we're here to help you build a secure retirement.
• Wellness Credits:
  To support your well‑being, we provide wellness credits that you can use to invest in your physical and mental health to empower you on your wellness journey.
• Employee Share Ownership Plan (ESOP):
  As a valued member of our team, you have the opportunity to become a stakeholder in the company's success through our Employee Share Ownership Plan (ESOP).
• Profit Sharing Plan:
  Share in the success of our company through our profit‑sharing plan, which provides you with a direct financial stake in the profitability and achievements of the organization

Other Information

• This is a full-time position, 5 days per week, Monday to Friday, 8:00 a.m. to 5:00 p.m., located at our Calgary, Alberta Office.
• This position will be reporting to the Regional Manager – Eastern Canada.
• Wage will depend on your skills and qualifications.