Inside Sales Representative

Durabuilt Windows & Doors; Lethbridge; On-site; CAD 55,000 - 75,000; Full time

Job summary

Durabuilt Windows & Doors is seeking an Inside Sales Representative in Lethbridge to design and implement proactive sales plans that meet ambitious goals. You will build lasting relationships with contractors, architects, and builders, and drive profitable growth for Western Canada’s market leader.

You will manage inbound inquiries and outbound calls, provide product demonstrations, pricing information, and end-to-end order support from quoting to delivery, while maintaining Durabuilt's high

Qualifications

• Industry knowledge of construction and Durabuilt operations.
• Strong sales and prospecting skills with value proposition focus.
• Intermediate computer literacy for calculations and MS Office.
• Excellent listening and presentation skills, written and oral.
• Commitment to professional growth and appearance.

Responsibilities

• Build relationships with contractors, architects, and trade organizations.
• Lead management: qualify inbound inquiries and outreach to grow builder accounts.
• Showroom demonstrations, value engineering options, and competitive pricing.

Skills

Industry expertise

Sales acumen

Technical proficiency

Communication mastery

Professionalism

Job description

Durabuilt Windows & Doors is one of Western Canada’s largest window and door manufacturers, proudly serving homeowners, builders, contractors, and retailers since 1988. Headquartered in Edmonton, Alberta, we are recognized as one of Canada’s Best Managed Companies; a reflection not only of our innovative products, but of the incredible people behind them.

We are a team of doers, thinkers, and problem-solvers who care deeply about each other and the customers we serve. If you are passionate about meaningful work, building relationships, and contributing to a trusted Canadian brand, you’ll feel right at home with us.

Are you a driven sales professional with a talent for building lasting industry relationships? Durabuilt Windows & Doors is looking for a proactive Inside Sales Representative to join our team and help drive profitable growth in the Lethbridge area. In this role, you won't just be selling products; you’ll be designing and implementing sales plans to meet ambitious goals while representing a company known for its high ethical and cultural standards.

What You’ll Do

• Build Relationships: Establish long-term partnerships with contractors, architects, and trade organizations.
• Lead Management: Convert inbound inquiries into sales and proactively make outbound calls to qualify leads and grow assigned builder accounts.
• Showroom Excellence: Work with showroom traffic to provide product demonstrations, value engineering options, and expert pricing information.
• End-to-End Service: Manage the full sales cycle - from quoting and accurate order entry (using PQM and MS Office) to proactive after-sales follow-up.

What You Bring

• Industry Expertise: A solid understanding of the construction industry, competitor products, and Durabuilt operations.
• Sales Acumen: Proven core selling and prospecting skills with the ability to create strong value propositions for diverse customers.
• Technical Proficiency: Intermediate computer literacy and the ability to perform complex calculations involving fractions and percentages.
• Communication Mastery: Exceptional listening and presentation skills, with the ability to communicate effectively in both written and oral forms.
• Professionalism: A commitment to personal and career development while maintaining a professional, competent presence at all times.

Why Durabuilt?

Because we are:

INNOVATIVE - You’ll be part of a team that’s always looking to improve and create value.

ACCOUNTABLE - We stand behind our work, our people, and our brand.

CARING - We genuinely support each other, our customers, and our communities.

GROWTH-MINDED - We invest in your development and expect the very best from you.

We believe in diversity, inclusion, and equal opportunity for all. We welcome applicants of every background, experience, and identity.