Inside Sales Representative

LOOP Industrial Equipment Ltd.; Hamilton; Presencial; CAD 45.000 - 65.000; Jornada completa

Descripción de la vacante

LOOP Industrial Equipment Ltd. is hiring an Inside Sales Representative for a full-time on-site role in the Greater Hamilton (Burlington) Metropolitan Area.

You will manage inbound and outbound sales activities, qualify leads, and develop opportunities within assigned accounts. Daily tasks include responding to inquiries, preparing quotations, following up on proposals, and maintaining CRM records to support order processing and customer satisfaction.

Formación

• Experience in inside sales handling inbound and outbound calls.
• Strong customer service and relationship skills for long-term client trust.
• Proven lead generation through prospecting, qualification and follow-up.
• Account management experience including maintaining records and driving repeat business.
• Excellent verbal and written communication and negotiation/presentation skills.
• Familiarity with CRM platforms and basic office software.

Responsabilidades

• Respond to customer inquiries and requests.
• Prepare quotations and follow up on proposals.
• Maintain accurate CRM records and ensure timely order processing.
• Coordinate delivery details and resolve customer issues.
• Nurture relationships with existing customers and identify upsell opportunities.

Conocimientos

Inside Sales

Customer Service

Lead Generation

Account Management

Communication

CRM Proficiency

On-site Availability

B2B Sales

Herramientas

CRM Software

Office Tools

Descripción del empleo

Company Description LOOP Industrial Equipment Ltd. is an executive office company headquartered at 89 King St West, in Dundas, Ontario. The company operates in the industrial equipment sector, supporting a range of commercial and industrial clients. Team members work closely with customers and partners to provide reliable equipment solutions and responsive service. LOOP Industrial Equipment Ltd. offers a professional environment where employees can contribute to the company’s growth and build long-term customer relationships.

Role Description The Inside Sales Representative is a full-time, on-site role based in the Greater Hamilton (Burlington) Metropolitan Area. This role focuses on managing inbound and outbound sales activities, qualifying leads, and developing opportunities within assigned accounts. Day-to-day responsibilities include responding to customer inquiries, preparing quotations, following up on proposals, and maintaining accurate records in the CRM system. The Inside Sales Representative works closely with the sales and operations teams to ensure timely order processing, coordinate delivery details, and resolve customer issues. The role also involves nurturing relationships with existing customers, identifying upsell and cross-sell opportunities, and contributing to sales targets and overall revenue growth.

Qualifications

• Demonstrated Inside Sales experience, including handling inbound and outbound calls and managing sales pipelines.
• Strong Customer Service and Customer Satisfaction skills, with the ability to build trust and maintain long-term relationships.
• Proven Lead Generation capabilities, including prospecting, qualification, and follow-up activities.
• Account Management experience, including maintaining account records, understanding client needs, and supporting repeat business.
• Effective verbal and written communication skills, with strong negotiation and presentation abilities.
• Comfort using CRM and basic office software (e.g., CRM platforms, spreadsheets, email tools).
• Ability to work on-site, collaborate with cross-functional teams, and manage multiple priorities in a fast-paced environment.
• Previous experience in industrial equipment, manufacturing, or B2B sales is an asset; post-secondary education in business or a related field is beneficial.