Inside Sales Representative

airliquidehr; Greater Sudbury; On-site; CAD 42,000 - 64,000; Full time

Job summary

Air Liquide is seeking an Inside Sales Representative in Sudbury, ON to build lasting customer relationships and support sales with orders, quotes, and back-office tasks. You will work closely with the sales team to ensure customer satisfaction and timely deliveries.

The role emphasizes active listening, product knowledge, and a customer-centric approach in a fast-paced environment with growth opportunities in logistics and sales excellence.

Qualifications

• 1+ year in a retail/industrial sales environment.
• Knowledge of welding processes and products is an asset.
• Good knowledge of computer systems and google suite.
• Secondary diploma is required.
• Positive attitude and customer service focus.
• Promoting and Achieving Safety.
• Teamwork.
• Forklift Experience.
• DZ License, not mandatory - Asset.

Responsibilities

• Advise customers on products, prices and availability; answer technical questions.
• Receive and process customer orders via phone, email, fax, etc.
• Prepare quotations and standard tender requests.
• Support local account executives for back-office activities.
• Perform phone cold-calls and blitzes to grow the customer base.
• Follow up post-sales to ensure satisfaction.
• Organize product displays and manage store layout.
• Coordinate deliveries with logistics to ensure timely service.

Skills

Retail sales

Welding knowledge

Customer service

Safety awareness

Teamwork

Google Suite

Education

Secondary diploma

Tools

Google Suite

Job description

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Air Liquide, we RESPECT, HONOR and VALUE diversity.

Air Liquide is seeking an Inside Sales Representative.

• This position is located at Sudbury, ON.

Job Summary:

This job will lead you to build lasting relationships with customers and collaborate on developing business markets. You will have the chance to evolve in an organization where collaboration and customer satisfaction are the core of our business. We are offering a key position for an exceptionally customer-centric individual!

Key Responsibilities:

• Listens actively to customers to advise them on products, prices and availability in order to satisfy their needs. Answers technical questions.
• Receives and processes customer orders (phone, email in, fax, etc)
• Prepares quotations and standard tender requests.
• Provides support to the local account executives for back-office activities.
• Performs phone “cold-calls” for network customers and “blitz” in some market segments
• Does post-sales follow-up to ensure customer satisfaction
• Organizes the display of products in the store
• Identifies and respects our commitment to our customers and ensures that deliveries are made in time.
• Process and confirm delivery slips.
• Communicates with the logistics team to ensure cylinder replenishing.
• Use your welding knowledge and experience to deliver products to our customers, and help them find the right supplies for their projects and business needs Learn new computer systems, enabling you to give accurate information, pricing and quotes for our customers.
• Learn how to track orders/cylinders and expand your knowledge in logistics
• Plan routes for delivery and follow ALC's safety policies diligently
• Work in a clean and organized environment by maintaining our product displays Get to know our customer base both on the front line and making deliveries, learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement opportunities!

Are you a MATCH?

Required Qualifications:

• + 1 year in a retail/industrial sales environment
• Knowledge of welding processes and products is an asset but not mandatory
• Good knowledge of computer systems and google suite
• Secondary diploma
• A positive attitude and customer service focus
• Promoting and Achieving Safety
• Teamwork
• Forklift Experience
• DZ License, not mandatory - Asset

Physical requirements :

• Ability to roll cylinders as necessary.
• Lifting up to 50 pounds on an occasional basis

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.