Inside Sales Representative

Northern Metalic; Fort St. John; Hybrid; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Extended health care

Life insurance

RRSP match

Job summary

Northern Metalic Sales is seeking an Inside Sales Representative for their Fort St John, BC location. Primary duties include counter sales of industrial supplies, handling customer inquiries, order entry, and product sourcing.

Electric on-call rotation is paid extra; assemble hydraulic hoses (training provided) and provide product recommendations to customers. Must have a valid driver’s license and strong customer service skills.

Qualifications

• Customer service in inside or counter sales.
• 0
• Ability to provide pricing and quotations.
• Data entry into POS/internal systems.
• Professional and enthusiastic customer communication.
• Must have a valid driver’s license.

Responsibilities

• Counter sales of industrial supplies.
• Answer incoming calls and customer inquiries.
• Order entry and product sourcing.
• Recommend products and solutions to customers.
• Assemble hydraulic hose (training provided).
• On-call rotation (paid extra).

Skills

Customer service

Inside sales

Quotation skills

Data entry

Relationship building

Problem solving

Organizational skills

Mechanical aptitude

Communication

Computer literacy

Tools

POS / internal systems

CRM software

Job description

Northern Metalic Sales is part of a larger, diverse group of companies with interests in wholesale distribution, oilfield service & supply, lubricants distribution, safety supplies & field services, land and real estate development, rail construction & transload, and finance.

We are currently seeking an Inside Sales Representative for our Fort St John, BC location:

Primary Duties:

• Counter Sales of Industrial Supplies
• On Call Rotation ( paid extra on top of wage )
• Assemble hydraulic hose ( training provided )
• Answer incoming calls, handle customer inquiries
• Order Entry and Product Sourcing
• Recommend products and solutions to customers

Required Skills & Abilities

• Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
• Proven ability in an inside sales and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner.
• Ability to provide detailed pricing terms and prepare and present customer quotations.
• Efficient data entry skills are required to enter orders into POS/internal systems.
• Able to give consistent and effective customer feedback to the store management team on an ongoing basis.
• Capable of building trusting relationships with the retail and commercial customers
• Ability to work in a standing position for extended periods
• Effective problem solving, planning, and organizing skills
• Some Level of Mechanical Aptitude
• Greet and direct customers with a professional and enthusiastic attitude
• A Valid driver’s license
• Strong personal commitment to health and safety
• Computer Literacy

Job Type: Full-time

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• RRSP match

Ability to commute/relocate:

• Fort St. John, BC V1J 1B1: reliably commute or plan to relocate before starting work (preferred)