Customer Service Rep (Bilingual) - Remote

Teladoc Health; Surrey; Remote; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Laptop provided

Cell phone provided

Travel allowance

Green driving allowance

Job summary

Teladoc Health is seeking an outside sales professional to support industrial customers across the BC Interior and Northern BC region, including Kamloops and Kelowna. This full-time role focuses on automation solutions, building long-term customer relationships, and traveling regularly to maintain a strong local presence with customers.

The ideal candidate will have strong sales skills, enjoy being on the road, and deliver high-quality work while staying knowledgeable about customers, industry

Qualifications

• Strong sales skills with a track record for generating results.
• Willingness to travel across Interior BC and maintain a local presence.
• Ability to build long-term relationships with maintenance teams, engineers, system integrators, OEMs, and plant operations personnel.
• Experience in automation solutions including PLCs, HMIs, VFDs, motor control, networking, instrumentation, and control systems.

Responsibilities

• Identify business opportunities with existing and potential customers based on criteria from the Business Centre Manager.
• Maximize sales to all customers and suggest complementary products.
• Respond to customer needs and find appropriate solutions.
• Develop and maintain long-term relationships with customers and suppliers.
• Maintain knowledge of customers, products, and competition and track profitability.

Skills

Outside sales

Industrial automation

Account management

Territory management

Relationship building

Communication

Travel readiness

Negotiation

Job description

This position will support customers throughout the BC Interior and Northern BC region, including Kamloops, Prince George, Kitimat, Terrace, Kelowna, and surrounding areas.

Full-time

We are looking for a motivated outside sales professional with a strong interest and background in Industrial Automation. This role is focused on supporting industrial customers with automation solutions including PLCs, HMIs, VFDs, motor control, industrial networking, instrumentation, and control systems.

The ideal candidate understands industrial processes, enjoys building long-term customer relationships, and is comfortable working directly with maintenance teams, engineers, system integrators, OEMs, and plant operations personnel.

The successful candidate must reside within the assigned territory or be willing to relocate to the Interior BC region. This position is intended for someone who can regularly travel throughout the territory and maintain a strong local presence with customers.

Interested?

Commissions based on your sales.

Laptop and cell phone included.

Travel allowance plus additional "green driving" allowance.

Do you have what we're looking for?

Strong sales skills and a good track record for generating results.

Enjoy being on the road and find it easy to connect with people.

Self-reliant and organized, someone who takes responsibilities seriously and delivers high-quality work.

Excellent knowledge of customers, industry trends, products, and the competition.

Here’s a typical day:

Identify business opportunities with existing and potential customers based on criteria established by the Business Centre Manager.

Maximize sales to all customers. Suggest alternative and complementary products.

Respond to customer needs and find appropriate solutions, based on the circumstances.

Develop and maintain long-term relationships with customers and suppliers.

Maintain an excellent knowledge of customers, products and the competition.

Track customer profitability and credit levels. Let the Manager know about any negative trends.

Work with the team to understand strengths and opportunities and recommend solutions to improve the brand promise.

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.

What sets us apart is our:

Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.

A strong national network offering real opportunities to grow: our people make the difference.

Flexible group insurance plan customizable to your needs.

Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).

Group RRSP with employer contribution and TFSA.

Postsecondary Scholarship Program for our employee’s children.

Charging terminals available at our facilities.

Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.