Inside Sales Representative

Rexel Group; Coquitlam; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Pension plans

Job summary

Rexel Group in Coquitlam, BC is seeking an Inside Sales Representative to directly service customers by phone and email. You will process orders, respond to inquiries and quotations, and ensure high-quality customer service daily.

The role requires at least two years of inside sales experience in the electrical industry, strong communication skills, and the ability to manage multiple tasks. AS400 experience is advantageous, and a customer-focused, team-oriented approach is essential.

Qualifications

• Two years inside sales experience in electrical industry is required.
• Strong communication and customer relationship-building skills.
• Excellent time management and multitasking abilities.
• Must be computer literate; AS400 experience is a plus.

Responsibilities

• Directly service customers via phone and email daily.
• Process orders, inquiries and quotations.
• Maintain high level of customer service.
• Confirm stock availability and suggest alternatives.
• Follow up on quotations with customers.
• Make outbound calls to solicit additional business (minimum four per day).
• Assist customers with ecommerce inquiries.

Skills

Communication

Customer relations

Time management

Multitasking

Computer literacy

Tools

AS400

Job description

Company Description

JoinRexel:AGlobalLeaderinElectricalDistribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers and stakeholders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under eight distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, Talley, Jacmar and TC360.

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

Job Description

As the Inside Sales Representative based in Coquitlam, BC, your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Qualifications

• A minimum of two years of inside sales experience in electrical industry.
• Proven ability to communicate effectively and build customer relationships
• Strong multitasking and time management skills
• Be computer literate
• AS400 experience would be an asset
• Electrical apprenticeship experience is considered an advantage.
• Team Player.
• Product knowledge of the electrical business
• 1-5 years at an electrical distributor experience.

Additional Information

The anticipated annual base salary range for this position is negotiable. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.

What We Offer

• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.