Inside Sales Representative

Dixon; Cambridge; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible benefits program

Employee Assistance Program

Tuition Reimbursement

Job summary

A leading electrical supply company in Cambridge is seeking an individual for a customer service role. Responsibilities include assisting customers with quotes, ensuring prompt delivery of orders, and collaborating with various teams to provide excellent service. Ideal candidates should have post-secondary education in Electrical, Automation, or Mechatronics, alongside strong communication skills. The position offers a competitive salary and a full benefits package including flexible options, tuition reimbursement, and employee assistance programs.

Qualifications

• Desire to learn and continue to grow.
• Experience with electrical products such as relays, timers, PLCs, light curtains, etc.

Responsibilities

• Assist customers to quote and order parts correctly.
• Work with vendors to facilitate prompt delivery of orders.
• Collaborate with teams to ensure premier customer service.

Skills

Excellent communication skills

Knowledge of electrical products

Education

Post secondary education in Electrical, Automation, Mechatronics

Job description

Responsibilities

• Assist customers to quote and order parts correctly; quote follow up, and troubleshoot any product issues by phone, email and in person.
• Work with vendors, customers and the warehouse team to facilitate the prompt delivery of orders.
• Collaborate with Account Managers, the Projects Group and the Technical Team to ensure premier customer service is provided to customers.
• Maintaining knowledge base on current products and learning about new products.

Requirements

• A desire to learn and continue to grow.
• A post secondary education in Electrical, Automation, Mechatronics, or relevant experience.
• Knowledge of electrical products such as: relays, timers, PLCs, light curtains, push buttons, breakers and panels.
• Excellent communication skills, both verbal and written.

Benefits

We offer a competitive salary, plus a full set of benefits.

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Equal Opportunity Employer

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.